Best Western Parsons Inn

Very clean quiet and staff was friendly.

Having stayed at more than a few Best Western hotels the Parsons, KS location was so very disappointing. The hotel was in need of a complete deep clean! My room smelled like dog urine, the carpet was awful, the beds sheets barely covered and the towels were worn out and hard. The breakfast was not as other hotels within this chain with missing and old condiments. Added to the need for general maintenance and cleaning attention it seemed the staff was not concerned with the guest but enjoyed visiting with friends in the lobby while a hotel staff dog walked freely throughout the hotel. My suggestion is don’t even think about staying at this location. In addition I would not of been comfortable with the ick of this location with my dog.

very good hotel rooms are super clean, and it is very quiet place, so we got very good sleep. The breakfast was very good I like sausage, biscuits, gravy and scramble eggs. The front desk staff very helpful they give directions to the restaurants, and we also got the free late check out.

I just tried to call and book a room under a room block and the lady that answered the phone told me she didn’t know how to do that and to call back. Why are you working at a hotel and you don’t know how to book a room?? Then when I asked her for her name she hung up on me. I am floored. Terrible customer service!!!

We stayed two days at the hotel while on our trip to Kansas city. We have very good stay the rooms are clean and comfortable our kids also like the swimming pool. the breakfast was also very good we like scrambled eggs , biscuits and gravy was very delicious. the rooms are very clean the staff was also very friendly we ask for more towels and they did give us. We will definitely recommend this hotel the location of the hotel is excellent.

We are in town because my Mother-in-law died Monday and we’re staying through the funeral. When we checked in, I had concerns about the hotel because of the pet bed behind the counter and the visible pet stains on the floor behind the counter. I should’ve listened to my gut. There was an odd, musty smell and matted carpet in the halls. Last night we found two bugs, one running across our pizza. This morning we found a large engorged bedbug on crawling on my mom’s bed. There was also a room down the hall with towels blocking the bottom of the door in the hallway. Probably fumigation. We showed the bedbug to the manager after he told us “we don’t have an issue with those.” Then he was rude to mommy and acted like she didn’t show it to him when we were leaving. Do not recommend.

The staff were friendly, helpful and very pleasant. Room very clean. Breakfast hot and very good. The Parsons Inn close to many restaurants. Halfway between Branson Springfield Airport to Wichita

I was in town to see family. They came to the room as I was finishing getting ready for dinner. We were going to discuss where to go. The manager came down the hallway and was saying "you need to leave Im calling the police" I stepped out as I had the reservation and he was awful. Yelling about people in my room and I can't have that many people in my room. I tried to explain they were not there to stay just to plan a dinner. He ended up calling the police, showing a video of damage caused by different guests 2 days prior to my visit. This had nothing to do with me or my room but I had the police called on me. Absolutely would not advise staying unless is gets new management!

Remembered staying here years ago & it was every bit as nice as I recalled. They don't have an elevator so I called to make sure I could get a downstairs room, and Kelly was friendly & helpful on the phone, assuring me they would place me as requested. Room was clean & comfortable w/fridge/micro, free wifi w/ample signal to check weather & routing for the rest of my trip, stream Netflix, etc. Grounds were beautifully manicured into a park-like setting w/gazebo. Slept well, enjoyed in-room coffee. Standard continental available next morning. Would definitely stay here again :-)