The hotel is good.
The staff is very friendly.
Everything is very clean.
Breakfast is good.
Room service is poor.
Don’t clean your room every day.
We was 2 days there and I call because we need change the towels.
They explained to me that I had to take the used ones to the front desk I did it. But there were four of us and they only gave us two towels. We were there two days ago.
So they gave me two pool towels.that's unacceptable.
The jacuzzi water it’s just warm.
Cuban people was there listening music inaceptable for us because we had kids
The hotel was great — we really enjoyed our stay. It was quite clean, and the room was spacious and comfortable. The breakfasts were excellent, with a good variety and fresh options. The pool is heated, which was a big plus, and towels are always available by the pool, which is very convenient.
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