Hoteller med parkering i Lake County

Always clean with great customer service!

There was a miscommunication with the booking dates, and unfortunately, I didn’t end up staying at the property. I reached out multiple times to resolve the issue, but the staff I spoke with were unhelpful and showed little interest in finding a solution. This was my first time booking with this hotel, and it turned out to be a disappointing experience. I wouldn’t book here again, and I wouldn’t recommend it to others — especially given how unwilling the staff were to assist a first-time guest.

My family and I stayed there for 12 days. I chose this hotel because I wanted to have a full kitchen and parking. It was a good price for the facilities. The beginning three days, because of a mis-communication, I wasn't able to get the 2-bed room type. I got the room with a king size bed and a pull-out sofa bed. But they helped me to change the room after 3 days. The rest of the stay was perfect. This hotel is very nice, it has a pool, a nice yard, free laundromat, a gym. I would stay here again.

Experience: The receptionist was very formal and polite, he was also very straightforward! The place was spacious and decorated, and the room was better than almost all the previous hotels we went too! Also the hallways aren’t very loud or crowded, that’s a plus. Service: They tidied the bed and replace the towels, pretty nice of them to do! Food/Drinks: We didn’t eat there, but the coffee was good (kinda tastes like tea).

The hotel was better than we expected. It was clean and front desk ladies were very friendly. The breakfast was very good. We will stay there in future if we need to.

酒店10分滿意！