Hoteller med parkering i Baldwin County

This was an amazing stay for myself and family!!! I absolutely loved everything about our stay. The suite with the bunk beds was perfect for me and the children. We played board games that we brought with us along with the games that came along with the suite. Very spacious for our group. The staff were friendly and accommodating. Will definitely bring my family back. Thank you for making our first group spring break vacation a complete success!!!

Upon arrival waited 10 minutes for clerk to appear. Didn't even apologize for delay. No one else in lobby. Checked in and then I was to be charged $10 for indulgence fee? and if nothing charged would credit back to charge card. Told her I didn't want to but clerk with silver short hair with pink stripe said it was required. If not used it would be credited back upon check out. The next morning asked same lady about funds being added back she couldn't do it but would notify my credit card department. At this moment a day later still no charge added back. Is this some standard policy? Or was this a way to have customers purchase unwanted snacks or goodies from your snack area?

Nice, clean, great breakfast

Great location, friendly people, great breakfast, good stuff in the gym although it’s very tight for more than one person at a time, and my only real complaint is that the rugs and rooms haven’t been changed since 1972. Some type of green and brown swirl pattern that took us back in time 50 years. Time for a remodel, and then this place would be banging!!!

The Hilton Garden Inn in Orange Beach, Alabama, was a beautiful place! I liked the hotel layout. My favorite parts while staying there were collecting shells on their beaitiful private beach behind the hotel, leisurely riding innertubes on their ”heated river” behind the hotel and enjoying their delicious breakfast buffet. Every hotel employee we met was wonderful and helpful! I reserved a physicallyhandicapped room with island view. My only unpleasant part of my stay was the flooding from the handicapped bathroom shower that flooded the bathroom floor, into the front entrance to the room, even wetting the hall carpet. I reported it to the front desk, who thanked me for reporting it. They said it was because it was a handicapped room. I told them it didn't matter...if it was a handicapped room or not. I told them more care should have been taken considering it was for a handicapped person. What if I'd fallen on the wet floor and gotten hurt? Anyway, I liked the hotel but I don't recommend renting and reserving the handicapped room (#415) until these issues are corrected and the room, itself, is updated and this problem is completely corrected. Thanks! Rhonda Tippett