Hôtel Volney Opéra

Reception staff are rude and impatient. They exhibited lack of professionalism and engaged in an altercation with me when I tried to ask questions about extending my stay by a couple more days. They actually told me to go somewhere else. They claimed that my card did not work for enable a preauthorization and that I had paid a low rate. When I suggested to swipe or give them cash, the lady receptionist did not want to do it. She kept saying we could try later. When the male receptionist came on the shift later in the day, he said I needed to pay cash and that they were fully booked and could not give me two more days before my departure as my schedule had changed. Even if they think they are fully booked, it is only because of the location and that people need somewhere to stay. Nothing professional in their conduct. I was booked for only one more extra night instead of the two that I had requested for the 17th of July. How unfortunate that I had to stand up for myself as they tried to make me feel unwelcome for them to even consider giving me an extra night upon my return from Italy. They need to calm down.

Very good!

這家酒店真是讓人驚喜, 5分鐘抵達Opera/Printemps /Lafayette，環境優雅舒適, 服務周到細緻, 讓我有種賓至如歸的感覺，Reception 服務五顆星。

ロワシーバス利用のため、乗り場近くにあるこちらのホテルを予約しました。受付の方はとても親切で、丁寧に説明してくれました。掃除も行き届いており、充実した滞在でした。チェックアウト後も無料でスーツケースを預かっていただけました。

카드키는 휴대폰과 가까이있으면 에러날수 있어요 다리미는 카운터에 있습니다 스팀다리미도 있어요 한국분들이면 샤워타올은 필수 수압이 약하니 새벽아침일찍 씻으시는걸 추천합니다