Luxelthe

Located at Montmartre area. Close to tourist attractions and shops. Petite and basic hotel which is clean and comfortable. No lift available at the hotel.

Firstly, the location is great, super close to metro and montmarte area. However, staff do not speak a word of English, to the point where simply checking in was a nightmare. One morning at 7:45am the desk was unattended and the front door was locked, no answer on the bell, no emergency phone number to call, wifi not working in reception and no lights on suggesting no one was working, despite claiming to have a 24 hour reception. We were up early this morning for a trip which we ended up missing and having to re book. When we tried to raise this to staff at the desk but they couldn’t understand us, despite using google translate and didn’t see an issue with our concern, didn’t try to apologise and even made a sarcastic comment that all we had to do was “ring the bell”. Slightly concerning that there was no other exit if we needed to leave the hotel in an emergency. Bathrooms aren’t particularly clean, not that we were expecting much from a 1 star, but general hygiene is still expected, couldn’t shower for longer than 2 minutes otherwise bathroom would flood. Also there’s no lighting on the staircase at night or in the hallways. The experience didn’t ruin our trip and for a 1 star hotel it isn’t bad at all, the staff just need to be friendlier and the bathrooms need some desperate maintenance

Algo incomodo nos toco 6 piso sin ascensor buena ubicación cerca de montartre el lugar era limpio pero difícil subir camas pequeñas puede mejorar con un poco de esfuerzo bien los baños toallas pequeñas y gastadas