Best Western Empire Elysees

Worst Experience Ever - Avoid if Possible I stayed at Best Western in Paris for one night and initially considered extending my stay, but my experience was so unpleasant that I decided against it. From the moment I entered, the reception staff was rude, unwelcoming, and outright aggressive. Instead of politely informing me that my room wasn’t ready at 12 PM (check-in was after 2 PM), they didn’t offer early check-in. When I asked for extending one more night they immediately told me the hotel was fully booked. When I pressed further, they offered a room at double the price. I later confirmed that the rate was much cheaper on Trip.com than what they quoted, which felt dishonest. To make matters worse, they attempted to double-charge me. The room was incredibly small, much smaller than the photos suggested. It was uncomfortable, cold, and not properly clean. The bathroom was tiny—barely a meter wide—making it inconvenient to use. I couldn’t even open my luggage properly due to the cramped space. The view was unremarkable, and the overall layout was poorly designed. Additionally, the hotel’s key card system was inconvenient. You couldn’t open the door yourself late at night; instead, you had to rely on the receptionist to let you in, which felt intrusive and awkward, especially when seeking privacy. The food was subpar, and the overall service was disappointing. However, one receptionist, Lhamo, was incredibly kind and helpful, and she was the sole reason we didn’t cancel our booking immediately. Her professionalism was a bright spot in an otherwise dreadful experience. Lastly, when we were leaving the hotel, the receptionist stared at us without saying goodbye, adding to the unpleasantness of our stay. Overall, this was the worst hotel experience I’ve ever had, and I cannot recommend this property to anyone.

在出境前看到點評都説這家酒店位置好，但是客服對華人不友好，我不這麼認為，這次我們剛從巴黎回來，首先酒店很乾凈，也很巴黎，床也舒服，住了3晚工作人員一直看到一個像印度的老頭和一個黑人前台這2個，其實他們還是很友好，衹是性格不是太喜歡與人打交道，面部表情不像四五星酒店一直保持微笑，3天熟悉了人還是挺友好的

房間乾淨整潔， 雖然小了點。 但對一個人住足夠了。 房間雖小， 基本設施都有。 還有一個小陽台， 給房間增分不少。地理位置又很好，離凱旋門很近， 出門右轉就有一個自由市場， 可以買些水果。 附近還有一中餐刀削麪館， 滿足我的中國胃。 值得一試