Westside Arc de Triomphe Hotel

I stayed at the Westside Arc de Triomphe Hotel in Paris from Oct 29 to Oct 31, 2024, and unfortunately, my experience fell far below expectations. The hotel failed to provide reliable hot water throughout my stay. I encountered intermittent water supply and fluctuating shower temperatures, and from Oct 30 onward, there was no hot water at all. When I brought the issue to the front desk, the response was unsatisfactory. As the hotel was fully booked, I was offered the option to use a shower in another room and then return to mine—a solution that was both inconvenient and impractical. To make matters worse, the problem persisted on my last morning, leaving me deeply frustrated. I expected a higher standard of service from a hotel in this price range and location. This experience significantly impacted my stay, and I hope the management will take steps to ensure such issues are resolved more efficiently in the future. Until improvements are made, I cannot recommend this hotel to other travelers.

The downside, rooms are small. However location is great, can’t be better actually - close to the L’arch and the Eiffel Tower! And you have a private swimming pool!

Location of hotel is excellent. Reception very helpful .