Prince Monceau

Room dirty, air filters nasty, bed was hard, changed rooms, same thing. They entered our room while we were gone. Wouldn't give us a cash receipt, all of a sudden didn't speak English. We packed our bags and left and wouldn't give us a refund. When we left, we were followed by two men who worked there. Very sketchy from the minute we walked in and bad feeling. Do yourself a favor, DO NOT stay at this hotel. Very rude customer service and not helpful at all. Will be filing a police report for keeping our money, $350. Read other reviews and a lot of them say the same thing. Would give 0 stars if it would allow

I decided to use a hotel rather than an apartment for assurance of quality. Sadly we were all disappointed, the general reception was okay with a rather cramped two person lift. The bedroom was for me and my two sons to stay whilst visiting for a concert and some culture. Almost the entire floor space was the double and single bed (this was under a thrid floor window with no security). Leaving us a single path to get to the bathroom. This was fully tiled with a shower that wet almost everything. The tiles were cracked badly jointed and bolstered with copius quantities of mastic. This include the full window (in the shower space ) which had painted glass and again opened completely with no secureity or safety catches. The door to the bathroom was rotting and had mould along the bottom as it was next to the shower. The floor was swamped after each shower. There was enough hot water and the toilet functioned okay but we had to ask for towels as we were only given two also toilet paper as only part of one was left. When I pointed out the issues to the staff we were told the manager was not available but had agreed to make a €10 cash refund. Which at nearly €360 for two nights I felt was another level in insults. We would never stay here again.

Rooms were super small, and had non working air conditioning making it a very uncomfortable stay. Had to get my room changed on 1st night, as it was almost suffocating in the temperatures this September. The reception staff was indifferent towards my requests to fix the air-conditioning. I stayed for 2 nights there was no housekeeping.

They cancelled my reservation the day I had to arrive (today morning). They claimed my card(s) - as I gave a second one- did not work. However, the card worked perfectly everywhere else including another hotel which I was lucky to find as hotels tend to be pretty full if you look for it on the day of arrival. Absolutely do not recommend. AVOID !!!!! They did not pick-up the phone and did not answer appropriately emails. Note 0.

C'est un établissement qui a l'avantage d'être proche de la ligne de métro et non loin d'autres monuments touristiques. Concernant l'accueil, que ce soit de jour ou nuit, nous étions toujours bien servi, les chambres sont de taille standard comme dans beaucoup hôtel à Paris, cependant les chambres sont bien entretenues, le plus important pour nous.

J'ai beaucoup apprécié le charme de l'hôtel, avec un très joli hall, un accueil chaleureux du personnel. Je suis maniaque et j'étais content de la propreté de la chambre. Hôtel situé à proximité des lieux à visiter donc très facile pour s'y rendre .