Hôtel Mercure Paris Suresnes Longchamp

5 min walk from train station, bit far from city centre. If come back to hotel later than 10pm, need to ring a bell and wait for a staff to come and open the gate for you. Sometimes it might take longer than few minutes. Other than that, room was spacious and clean.

非常非常好的酒店，卧室乾淨整潔也很寬敞，浴室很大，很舒適，距離Surenes Mont-Valerien火車站衹有5分鐘路程，而這個車站距離凱旋門，盧浮宮等景點衹有半個小時的車程，交通十分便利。酒店的工作人員十分熱情友好，非常好的居住體驗。

Early in the morning on the day we were to arrive I received a message that the hotel was fully booked. I could choose to take 2 single rooms instead of the double room I had booked, or the hotel would cancel my booking. I had made the reservation in January - 4 months ago. What’s wrong with the hotel industry? Same problem twice in one weekend. Only when I had responded to their message I had made the reservation 4 months in advance and how was it even possible that this happened, they came back in another message saying they had verified and my room is now available. Hotel was good and clean, comfortable beds, but the next day the restaurant appeared to be in complete disarray: used tables were left cluttered and not cleaned / not set for the next guests, several items in the breakfast buffet ran out without being looked after properly. Lack of staff?? I don’t know, but I expect a much better service from the Mercure chain.