Crowne Plaza Paris République, an IHG Hotel

I meant to leave a good review, even though not everything was perfect. Our check-in was later than expected because our room wasn't ready. My booking confirmation email stated that check-in was at 14:00, but at reception, they said 15:00. This wasn’t ideal, as we had planned our whole day based on the email I received, which spoiled our first impression. The receptionist (I believe his name was Marcel) was polite and tried to resolve the issue as quickly as possible. When we checked out and paid the city tax, we received the invoice. I only read it on the train back home and was shocked to see that we had been marked as citizens of the russian federation in their system, despite being from Ukraine and having no connection to that country at all. I understand that, for some people, Eastern Europe might seem all the same, but given the current situation and the ongoing war, we found this deeply offensive and disrespectful. That being said, I must admit that the breakfast was really good, our room was quiet, and overall, the experience was positive. However, such carelessness is unacceptable.

Staff spoke good English. Gave kids a small activity pack on check-in. Kids eat free at the breakfast buffet. Lounge area is comfortable and available to work in 24/7. Room has coffee machine and coffee for free. Location is on the same block as a metro station, which is a few stops away from the train station. The street was not very clean.

Some hiccups during the check-in. Booked a standard room which we have requested for double bed but in the end we were told no double bed, so we requested specifically for it and a room with bathtub and we paid extra onsite for it. In the end we still didn’t get the room we want. Wasted a lot of time at the check-in. Aside from that, location was good. Just a lot of homeless folks around at night just be careful.