Hôtel Mercure Paris Opéra Grands Boulevards

Had an absolutely wonderful stay here from beginning to end. The staff was exceptional as every staff member was friendly, polite and helpful. The room was the perfect size for the three of us and was clean and comfortable and it was quiet. We especially appreciated being able to store our luggage before our check-in and even after check-out. The location is also great as it was about 10 minute walk from the Eurostar and 20 minute walk to the Louvre. Cannot stress how satisfied we were with our stay and would stay again on the next trip to Paris.

My husband and I stayed here for an anniversary trip and we had a wonderful time. Our room was upgraded to include a city & park view on a high floor, and we loved enjoying our coffee with that view every morning. We had 2 warm days and had no issues at all with the AC. The staff was excellent -- kind, knowledgeable, always willing to help. Our room was kept spotlessly clean. It was so easy to get everywhere from Park Lane. We'll absolutely return.

The view was perfect, and the service was excellent. However, I was disappointed with hidden fees that were not clearly disclosed during the booking process.My credit card, which was intended only for incidentals, was charged for expenses unrelated to incidentals. I would consider this to be dishonest.