Kingsford Hotel Manila

Our recent stay at the hotel was excellent. The check-in and check out process was smooth, and the staff were courteous and accommodating throughout our stay. The room was clean, well-maintained, and had all the amenities we needed. I particularly appreciated the breakfast buffet they gave us complimentary birthday cake it is delicious, the fast Wi-Fi and the comfortable bed, We love FROST by the pool on the 6th floor specially the staff Aena, Yvette, Therese and Sir Jhosua, which made it easy to relax after a long day. Overall, we had a great experience and would definitely stay here again.

Room is very small, definitely less than 26m2 on their room description. Bathroom is only separated by a simple curtain.

I stayed for a night with my partner and niece. This was my third time here, but unfortunately, I was disappointed with the service and room amenities. The room looked dated, and the overall experience didn’t match previous visits. I booked a room with breakfast for three, paying extra for my niece. During check-in, I confirmed this and even showed a photo of the booking. However, at breakfast, it still only showed two guests, and the staff came to our table and asked for a photo of my booking. There seemed to be poor communication between departments. The restaurant staff were not attentive, tables weren’t cleared promptly, and the buffet was lacking compared to before. There was no tea, the hot chocolate was empty, and several food warmers were left unfilled. I tried calling housekeeping five times with no answer and the reception twice before someone finally picked up. I requested an extra towel, which was never delivered. Even after asking a staff member in person, it still never arrived. As someone working in the hospitality industry, I found this experience very disappointing. I hope improvements can be made.

Staff are very friendly, Room is a not as cold. aircon is centralized you cannot achieve the temp you want. They have water dispenser in every floor. Buffet food is ok, limited viands to offer including in Sky pool, order in until before 8pm. lowest price compare to other hotel near aiport, I notice that pool water is more chlorine as you smell the scent when you swim. They have a lots of cake to sell, but no Free slice cake even you celebrate your birthday. hope you will give even slice cake as gift for celebrant.

They are very accomodating and friendly. They accomodated my special request for my husband’s birthday. Overall i enjoyed my stay.

Not bad for a 4 star hotel. Walking distance going to okada. We stayed for 1 night only and had Breakfast buffet the next morning, the food was okay nothing really special.