Grand Westside Hotel - Newest Hotel

Grand Westside Hotel is the newest hotel in the Bay area so we gave it a try. GOOD: 1. Would like to thank Ms. Gamboa, FO Manager, for extending utmost assistance to our check-in request. She was hands on the whole time and we saw her going around making sure the guests were assisted during this high occupancy weekend. Salute👍🏽! 2. Cafe by Westside was elegantly designed and was bright with tall windows. The food spread was wide enough for the price range to enjoy different food options. I liked their cheese and charcuterie stations. 3. Complimentary Sauna and Steam room facilities for both male and female was very relaxing. Not common these days in hotels in the same star category. 4. Location is great being walkable to Okada and Ayala Malls Manila Bay. COULD BE MPROVED: 1. Not for hotel guests with huge suitcases for multi day use. The common rooms are very petite. No space to open a large suitcase. Or you can book the end corner units which are Executive Suites which are double the size of the common rooms. 2. The flimsy plastic white shower curtains make the toilet feel like a dormitory common shower. Since the hotel did not spend on the shower enclosures, there are thicker fabric shower curtains with more upscale texture and design. 3. As a brand new hotel, we were surprised that the room TVs are NOT smart/internet units. When the time comes, please install Smart TV for watching guests' subscription channels. Will we come back, sure but will book the executive room to have a better stay experience.

Check in and check out process was a breeze. Room was clean and decently sized. Nice pool. Staff were polite and respectful. Thanks!

Room were clean and check in process is pretty quick and efficient. Walking distance to Okada casino

The hotel provides good services and also the staff is friendly. I love the ambiance not too crowded. We enjoy as well the aminities.

One of our best stays. Buffet breakfast is very good. I wish we could have stayed longer and greater experience of their amenities, like the pool with jacuzzi, sauna, massage and of course the fitness centre.

I enjoyed staying this hotel, the location is near the mall and gate security is good.  the room was extremely clean and perfect for solo traveler.  and also I enjoyed welcome sweets ! thank you.