Omni Scottsdale Resort & Spa at Montelucia

We found an old blueberry, an old glass of wine, a children’s toy in our room upon check in. The toliet and adjacent wall were also stained like someone had gotten sick but wasn’t cleaned up. The larger pool, one of the main reasons for choosing this property, was closed until the morning we left. Room service closed at 9, though menus and online informatiom said 10. When I called the front desk, instead of telling me that I could still get food at the bar for another half hour, just apologized and told me to have a good night. I had been traveling all day and am glad we decided to wander down ourselves but I wondered why that wasn’t suggested. Landscaping was beautiful but I was disappointed by how much we spent versus what we got.

Amazing Staff! Above & beyond service! We attended a Gala event at the Omni and decided to make a weekend of it because we love the property so much! BUT this stay exceeded my expectations and I will say it is 100% due to the amazing and attentive staff at this property! During our gala event my boyfriend started getting a debilitating migraine to the point he needed to leave the ceremony to close his eyes, Rae (not sure if I spelled that correctly, was our HERO! The store was closed and we were unable to purchase excedrin and I asked what options we had to try to get any kind of medication and she instantly sprung into action and had opened the store gotten us excedrin and espresso and charged it to our room so we didn’t have to worry, and a bellman was called to drive us to our room. After a nap in the cold comfy room, he was back to feeling himself and we were able to enjoy the rest of our evening! Jerry as well as the other Bellman were also just so outstanding, even in this intense heat! Always so friendly and willing to help or offer a cold bottle of water! We so look forward to our next stay, thank you for being a place of peace for us, always!

room patio furniture very dusty, left dirt on clothing after sitting on the furniture. clearly monsoon dust might be hard to clean all the time, but seemed like the furniture was fairly caked with dust dirt. put towels down on patio chase lounge, etc, to avoid.

The parking situation was awful. Huge empty parking lot in the middle of the property not being used was kind of odd. Especially the fact that it was 115 degrees outside . Seemed to be off limits so the Omni could charge 30 bucks a night for parking. Just weird

This was the most relaxing staycation I have experienced since visiting properties in the Scottsdale area. If you are looking to relax and unwind this is the resort for you!

Took my college age daughters for a weekend getaway. Enjoyed our time at the spa and pools. Beautiful resort.