Grecotel Marine Palace & Aqua Park

Great hotel, very high quality, tasty and varied food. In the restaurants, you can find both common dishes and local dishes. You know, everything is always fresh and delicious in Crete. The staff is very friendly, helpful, surprising with their small gifts and attention. Of course, thanks to the service staff is always welcome and goes without saying. Do not spare tips and compliments. You can choose the right pool for you, of which there are even several. We lived next to a shallow area where children often splashed. But it didn't bother me because the nearby bars have good wine, beer and cocktails. There are always plenty of cold drinks, fruit and ice cream in the bars by the pools and on the beach itself. So a diet suitable for everyone all day. If someone likes to travel, it is possible to go to both Heraklion and Panormos or even further. Public transport is available and inexpensive. All shops sell tickets, it's no problem. We had gone to Panormos. A beautiful and welcoming city. We tried a salad there and some strange local dish. Well, we like experiments, especially with good wine :) The hotel has a well-equipped water park where you can try all kinds of attractions and enjoy cocktails or fruit all day for free. It is possible to have dinner by making a dinner reservation both in the restaurants of the hotel complex or in the town. We tried various restaurants, the quality of the restaurants in this hotel is much higher than in the town. We recommend it. October is a good time for us because of the temperature, because it is not too hot and there are many fruits and vegetables. After all, it's harvest time. Spring is also good, but the water in the sea is a bit too cool.

We've just returned from an amazing stay here, myself and 26 year old autistic son. The hotel more than exceeded our expectations, food, amenities, service all excellent. My son loved the onsite Waterpark. In his words it was fun and friendly.

This hotel is brilliant for families with children of all ages. I am currently on a family holiday at the hotel, the staff are super friendly, the hotel is easy to navigate around. The restaurant runs really smoothly & I can’t say that anything has run out, if it does it’s quickly replaced. The pools including waterpark have activity’s during the day. The rooms , I’m single occupancy , so the not issue I had was not being near my family, we had 3 rooms , 2 rooms next to each other but I was quite far away but I raised this with the hotel & 2 days later they offered another room near my family. Superb service. Small critiscm but this is just to find something, no full length mirror in the room & the toast machines could do with an upgrade. But strongly recommend & would return

We were looked after very well, All the staff were very helpful. The porters took us & our cases in a buggy to our rooms. The cleaners made our rooms spotless & made beautiful towel animals which were appreciated. The bar staff were very knowledgeable on their cocktails & waiters & waitresses very friendly. Staff at the reception are very helpful & friendly too. The water park is amazing, slides are great fun & we felt safe & very well looked after by Maria & the life guards. We missed our boat trip because the taxi driver took us to the wrong place. Even though it wasn't the hotel's fault they organised a free boat trip the next day with our taxi included. They also gave us a free asian a la carte meal in our room which was delicious. A special thank you to Sheila & her manager for doing this for us. There is a huge variety of Greek & international food & snacks throughout the day. All delicious. Highly recommend this beautiful hotel with its many pools, own water park & stunning views. Great for everyone

Fantastic! All the staff are brilliant- friendly, helpful and the service everywhere was amazing. Great choice of workouts at the outdoor gym. The food in the a la carte restaurants and the main buffet restaurant was excellent. Lots of activities if you are looking for that but also plenty of quieter, more chilled out spots (like the tropical pool) if you want to relax.

I‘d like to thank all the team of the Grecotel Marine Palace, their professionalism, effort and helpfulness allowed us to have a great time, to resolve all the issues that arose. Appreciate the kindness, speed of work and attentiveness Eleni and Renia from the restaurant and Evaggelia, who took care of our room, have shared, they perfectly represent your amazing hotel and a beautiful island. The kids liked the aqua park.