Harmony Hotel

It was the most disappointing stay during my 3 weeks trip to Philippines! I book a room with a pool view, wanted to rest at a pool in the end of my trip. BUT! The hotel changed types of rooms right before my arrival and provided me a room with parking view for the same price! I paid additional for the pool room :(. Ok…maybe it could be ok. BUT the hotel was under renovation!!! They had dust and construction materials everywhere, it was loud, all the dust went to a pool, nobody could test there! They said we are sorry it is just until 5 pm…but I planned to stay at a pool during sunshine, am I wrong? So I couldn’t stay outside the room. Ok…I thought I’ll take more tours then and rest in the room….No that wasn’t possible either! I had to call reception for everything…kettle didn’t work, safe didn’t work, tv needed some settlement, wi fi didn’t work in the room…they promised to solve it but I had to remind many times and wait wait wait…just waste my vacation time. After 2 days of this…I woke up earlier one day, turned on the light and I saw lots of huge cockroaches everywhere!!! Just disgusting!!! I complained about it and the staff wasn’t surprised at all. While I was on a day tour they used spray in the room every where and promised me that it won’t smell. But it smelled awful I am not sure it was safe to stay there at all…;( My stay in the hotel was awful. I definitely do to recommend it. I said to yeh staff they have provide me discounts for that or any compliment but they didn’t care at all. It seems all the problems just normal for the hotel. I stayed with my family there in a high season and unfortunately couldn’t pay for one more place to stay….i would never return there. The place was disgusting.

Nice location, 6min walk to the beach, kind staff and approachable, its behind best western

Building work at the hotel from 8am to 6pm made it very noisy. Lacks blackout curtains so wake up very early. Bed was uncomfortable. Staff were friendly.