Selectum Mangrove Resort anmeldelser

Awesome service, swimming pool.

房間非常乾淨， 這點在邦勞很難的，很多貴的酒店床毛巾都沒這裏乾淨. 可以放心的睡覺，對於乾淨有追求的人是個好地方. 花園也比較美麗，有各種小樹，花，可以欣賞. 這裏出門打車去阿羅娜 5 分鐘， 50 畢索就可以，去其他地方也很方便，比較推薦. 唯一不足地方是，泳池沒有循環水，不太敢游泳. 躺在泳池邊上，點一些飲料喝喝，很滋潤.

酒店環境舒適、安靜，離阿羅娜海灘近，車程幾分鐘，床鋪乾淨整潔。

老闆很nice，養了衹狗狗

Selectum Mangrove Resort is located in a scenic area with beautiful palm trees, and the daily bottled water provided is a small, thoughtful gesture. However, despite the natural beauty, our experience was overshadowed by several issues. While the Filipino staff were kind and did their best, the atmosphere was negatively affected by the behavior of the European owners. The female owner in particular came across as cold and controlling, rarely greeting guests and often staring instead. It created a sense of judgment rather than hospitality, and it often felt like we were being watched or even talked about when walking past. There was also a strong sense of tight supervision over the staff, making the work environment feel uncomfortable and restrictive. There was also a man—possibly a relative—who stayed at the reception area in the evenings. He didn’t acknowledge guests, not even with a simple greeting, and we often saw him relaxing by the pool during the day. This lack of basic courtesy felt very unprofessional, especially in a small resort where guest interaction should matter. We were also charged ₱1000 for a makeup stain on a towel, which felt excessive and not in line with how other resorts handle similar situations. Housekeeping times were only mentioned in a contract and never explained to us verbally when we arrived, which led to some confusion and miscommunication. During our stay we even noticed a live crab in the swimming pool, which raised concerns about general maintenance, even considering the natural surroundings. Not ideal for a four star resort.  We do want to thank the nighttime Filipino lifeguard, who was genuinely kind and helpful. The local staff clearly do their best, but they work under management that lacks warmth and professionalism. Unfortunately, we left feeling uncomfortable and unwelcome, and wouldn’t recommend the resort unless there are significant changes in how it’s run.

Very nice Resort with swimming pool and Fitness facilities. Highly Professional and friendly staff and very responsible owners of the property. Highly recommended place for a relaxing holiday! Also Travel and Exkursions can be booked !