South Palms Resort and Spa Panglao - MGallery Collection

This property is absolutely beautiful. It’s hard to say what the best part of this experience was because from the moment we checked in, It was perfect. The meet and greet staff, the beautiful room and amenities. There was an associate Zevie, that took care of us like family. We were fortunate enough to meet the man behind the recipes and menu, Chef Julian. The food was excellent. I’ve never experienced blue Marlin the way he prepared it and the appetizers were also Prepared to perfection. Thank you Chef for making my fiancé‘s birthday dinner an unforgettable evening. We also had the pleasure to meet Danish Khan, The property GM and manager Carl. I felt like I knew these two amazing men for such a long time and now we’re connected like family. This Experience scored 10 out of 10! Truly five ⭐️ As I returned the next day to retrieve items I had left in the room, Anne from the reception Area Continued the five star treatment by taking her time and showing me she really cared about the customer, not Just talking about it. Actions do speak louder than words, so thank you Anne for you’re over the top care, attention and Quality Service. We can’t wait to come back.

Best view and facility

設施：標準的度假五星標準，基礎房沒有浴缸是個遺憾，不過其他設施都很棒 衞生：菲律賓少有的乾淨 環境：完美 服務：非常非常nice，所有的assistant都很友善，主動微笑打招呼，保安也很多，會幫忙解決問題

從沒有在攜程評價過，體驗極差！這個差已經不是性價比的問題了！首先，酒店的水存在設計問題，劃傷了我，酒店不僅當時毫無道歉，還推卸責任説是我手太用力導致的，也未給予任何補償（哪怕是一個迎賓館水果）；其次，我在酒店隔壁按摩店遺失耳機，請求酒店協助找回，酒店卻不願提供任何幫助；另外，在酒店餐廳點的新鮮生蠔是壞的，導致我拉肚子，酒店後續也沒有道歉，衹是退掉了菜品。如此服務，實在令人失望！

海景房樓下有水泵間，早上5點多就開始運作，聲音特別響，根本睡不了。另外客房打掃，時間太晚了，下午4、5點。一早出海，下午回到酒店，根本沒打掃，心情可想而知了。酒店看着還不錯，就是服務意識沒跟上

設施完善 服務熱情周到 可能是新開業 有點偏 不好打車 別的都很好 下次來 還會選擇這裏