TreeHouse Neptune

Good breakfast, very good staff, specially receptionist Priya is very polite and respectful, I have been coming here from 10yrs.

The allotted rooms at the first floor were dirty and smelled of dampness. We were given Smoking Room despite our request for non-smoking rooms. There was no window or - to say - a closed/sealed glass window for namesake - only to block the air coming from the large exhaust/turbo ventilator airflow. In these conditions, one of my children developed asthma the first night he slept. Next the matter reported to the Executive at the Desk, he was not inclined to change our room. Then, I spoke to the Director-Sales of the hotel. Thanks to him, he got our rooms shifted to 3rd floor. The rooms were very good. The location of the hotel is excellent and in close proximity to several attractions.

Definitely 100% NOT a 4 star location. 3 stars would be a real stretch. The place was clean, but smelled like disinfectant. The next morning the smell of diesel fuel/black tar filled the air. The buffet breakfast was a joke so we walked out. Wifi was very hard to connect to. The room was clean. Bed comfortable except for the way too large pillows. I would not recommend Treehouse Neptune to anyone.

Except the location everything was bad their service was not good washroom wasn’t clean. Food was not good and they took more than an hour to get check-in.

Room has sewerage smells . Dove created nest in balcony . No major relaxation facilities at premises

The stay was good. Food and service was not at all up to the expected mark.