TreeHouse Neptune

The allotted rooms at the first floor were dirty and smelled of dampness. We were given Smoking Room despite our request for non-smoking rooms. There was no window or - to say - a closed/sealed glass window for namesake - only to block the air coming from the large exhaust/turbo ventilator airflow. In these conditions, one of my children developed asthma the first night he slept. Next the matter reported to the Executive at the Desk, he was not inclined to change our room. Then, I spoke to the Director-Sales of the hotel. Thanks to him, he got our rooms shifted to 3rd floor. The rooms were very good. The location of the hotel is excellent and in close proximity to several attractions.

Very hospitable and accommodating staff. Nice room with good ambience and ventilation . Excellent location. Every thing was good except breakfast which was less than ordinary. The hotel needs to improve it's food quality and also the menu of breakfast.

Except the location everything was bad their service was not good washroom wasn’t clean. Food was not good and they took more than an hour to get check-in.

Good for 1 or 2 nights. Breakfast spread is good. Walkable distance to the casinos. Location is in mid of market.

The stay was good. Food and service was not at all up to the expected mark.

Worst staff at hotel reception person is use very bad language name of this person karunakar is very bad person and give me worst service and my booking category is sweet room and he is give me semi sweet very bad experience and use always rude language