Fergus Club Palmanova Park

Hotel is great, staff are AMAZING and work so hard. There's definitely not enough bar staff, they are always rushed off their feet. The hotel should employ more bar staff and have other staff to keep pool bar and pool areas clean and tidy, the bar staff are trying to do it all and it just doesn't work. This also means queues for drinks are long. Animation team are fantastic, so friendly and brilliant with the kids and parents 😆 My boys loved the games room. Special shout out to Alexia and Claudia who were great with my boys 😊 The entertainment was great and a good variety. We really enjoyed the animation teams show, magic show and the knife throwing show. There's a pharmacy 2 minutes from the hotel for anything you need that you didn't prepare for or unexpected. There's also a good play park just straight up from the hotel which my boys liked, and a pirate play park next to the beach. Rooms were cleaned every day and cleaners work so hard, place is very clean. The only let down was the food 😕 We always had to check the meat as often it wasn't cooked through thoroughly. I did bring this up with the Jet2 rep, Dylan, who brushed it off as that's how they cook meat in Spain, erm no, burgers shouldn't be pink in the middle! It's such a shame as its the only thing that let's the hotel down and reason why we wouldn't return. Another issue is lack of sunbeds, you had to get up early or else you wouldn't get sunbeds.