The Colony Palms Hotel and Bungalows - Adults Only

I am currently staying at this hotel as a final getaway before the birth of my child, hoping to unplug and enjoy a luxurious weekend. My standards for luxury travel are quite high, so I approached this stay with tempered expectations, especially considering the location in Palm Springs. Upon arrival, there was no valet available to assist with my car, which was not a major issue. However, as I walked through the entrance, a staff member rushed out of a door, causing it to slam into me. Rather than apologizing, he simply muttered, “Oh, sh*t,” and kept walking. When I politely suggested that an apology or excuse me would have been more appropriate, he curtly responded, “Well, you shouldn’t be standing there.” Check-in was a bit of a mixed experience. While I was greeted with a glass of champagne, which was a nice touch, the highlight was the front desk attendant who was absolutely lovely and even walked me to my room. The hotel also added a personalized brass name tag to the door, which was a thoughtful detail. The room itself, however, was underwhelming. It lacked basic amenities like bottled water, a blow dryer, an ironing board, and lotion, all of which we had to repeatedly request. The air conditioning vent was noticeably dirty, and the room was so dimly lit that we joked it felt like a cave. A floor lamp or additional lighting fixture would make a significant difference. The pool area was another disappointment. We waited over an hour for towels, which were unavailable, and the area was littered with trash, old food, plates, straws, plastic bags, and dirty towels. It wasn’t until I went to the front desk to request a cleanup that staff finally addressed the issue, sending out a team of five to tidy up. Despite these issues, most of the staff have been pleasant and accommodating. However, for a property that self-proclaims itself as an “Ultra Luxury Hotel,” it falls short of true luxury. The hotel could benefit from implementing more luxurious features and amenities while ensuring cleanliness and consistent service. Additionally, training staff to be more mindful and courteous, especially in their interactions with guests, is essential. For the price they’re charging, these are the minimum expectations. In my opinion, this hotel is more accurately a 4-star property, and there are several other high-end hotels in the area that I would consider more deserving of the luxury title.

My husband surprised me with a local staycation for our 16th wedding anniversary and the entire experience was divine. Given that we are locals I know Palm Springs like the back of my hand, I’ve passed the Colony Palms countless times but have never been on property. So, when my husband decided to surprise me with a weekend getaway here, I was shocked that this little gem has been sitting under my nose all along. Upon arrival we were promptly greeted by Jared the valet who welcomed us and got us situated. As I walked into the hotel I was immediately transported to old Hollywood, everything about the place exuded vintage charm, from the classic green and white décor to the rich wood furniture. As I stood there surveying the lobby under dim filament lighting with soft jazz filling the space I couldn’t help but feel like any moment Rita Hayworth was going to sashay through the lobby doors. At check-in we were greeted and cared for by a pleasant woman named Tara who served each of us a glass of bubbly and walked us to our suite where we were greeted with bronze door plates engraved with our name. We were blown away by this special gesture, it truly is the little touches that makes a place memorable. As we opened the door to our suite the whole experience went from great to amazing, the room was exquisite! The décor which was vintage charm meets contemporary coolness immediately drew us into the space. The room which was airy, and light featured a beautiful fireplace as the focal point along with a sitting area situated next to the bed which looked clean and comfortable. The marvelous restroom was large and included a claw foot tub, with a separate shower area. Two separate doors on each end of the room led to the balcony which overlooked the pool and restaurant and was large enough to accommodate a sofa and two club chairs along with a separate area for dining. After scanning the room, my eyes landed on two champagne flutes next to a bottle of champagne and chocolate covered strawberries along with a note wishing us a Happy Anniversary. By this point I was so pleasantly surprised with the attention to detail and exceptional service thus far that I was wishing the weekend would never end. Once we got settled, we decided to get dressed and head down to the pool for the day. Upon reaching the pool, we were immediately approached by our server Josh who welcomed us with a warm smile and ensured all our wants and needs were taken care of. After enjoying a delectable lunch, the rest of the day was spent sipping Rose poolside on a comfy daybed surrounded by lush green foliage with soft background music. The entire atmosphere was a vibe which catered to all my senses and left me feeling as if all the tension had melted out of my body the moment my toes touched the water. After such a lovely day we simply didn’t want to go off property for dinner, so we decided to dine at the restaurant. The ambiance of the restaurant was on par with the rest

My wife and I went for a getaway weekend without the kids and had an incredible time. We will definitely return. The property is beautiful, very green and feels like a literal oasis. The pool is probably the best feature, just the right size, a nice selection of chairs and umbrellas that make for a shady, cool experience. We spent most of our time just sitting there. The poolside food was excellent and the restaurant - right next to the pool - is stylish with a great menu. All the staff, from desk to valet to pool, were friendly, helpful and seemed proud to be a part of the hotel. We borrowed bikes and could ride around near the hotel. The location is perfect, far enough from the main ***** to be quiet but a 5 minute walk to all the shops and restaurants. The room was just right - comfortable bed, incredibly quiet, very clean and well maintained. I do a lot of vacation traveling, it's hard to find a hotel that really delivers on all front and the Colony Palms does just that.

This place is such a gem! I highly recommend. We had the best two days and loved every part of the this property and the staff. The staff is amazing and they would not let us lift a finger with our luggage. We were given champagne upon check in, a beautiful chrome plate with all of our names for our room door. Our room was beautiful and the bedding was luxurious. They have a cute mini bar and coffee bar in the room. The bathrooms are spacious and beautiful. The restaurant on property serves Breakfast, Lunch and Dinner. The food is WONDERFUL! The pool area is fantastic and really well kept. We cannot wait to come back!

The hotel is extremely well maintained and has a discrete and sophisticated clientele. The food and beverage programs are well above average. I found the staff very friendly, knowledgeable and professional. My room was well appointed and kept in tip-top shape. I stay in PS frequently and this is one of my top recommendations in a town that has MANY great options when it comes to high-end hotels.

We have a somewhat mixed review on this hotel. The location is great, the rooms are clean and comfortable and the pool area has a quiet adult pool with staff to take care of your beverage needs. On the downside, we went to the restaurant twice for breakfast and it was really an unfortunate experience with stale food and things that we sent back to the kitchen. The staff was nice about it and I suppose that has nothing to do with the our hotel stay... but it left a bad taste in our mouth. Oh well.

The hotel is soooooo old Hollywood Glam! Loved the original decor features. VERY tastefully done. The pool area is not huge, but I wanted to stay there all day and not go do the other activities we were committed to. Swanky double lounges, plenty of sun umbrellas to stay out of the intense sun. The restaurant is beautiful: by the pool, great bar, the interior is glam and gorgeous Art Deco. Our breakfast was delicious. Service: very friendly, makes you feel like a VIP Toiletries: Loved them so much I am going to find a store near me to buy some. Room: very lovely looking. Spacious. Excellent design/decor/look. PROS: decor, Nespresso maker, privacy, personal engraved door sign, toiletries, robe and slippers. Even a turn down service with cute eye masks and pillow spray! CONS: dark! Not enough light especially at the bathroom vanity. Bed too firm for my taste. The pillows feel like bricks by the 2nd hour of trying to sleep. The air conditioner: set my temp, but it was either an arctic chill or way too warm- I spent the whole night tossing blankets on and off. Hard to get a good picture of the room since the lighting is not great. Look online- mine wouldn't do them justice any way. Very pretty in real life.

This hotel is an oasis in the desert. The views were unmatched and breakfast, lunch and dinner were all great in the property’s namesake restaurant. Go for the burnt cheesecake. Visit was amazing!! Tara made Check-in seamless and Ezekiel’s service was great!

A truly beautiful hotel, quintessentially Palm Springs, with the BEST staff. We found ourselves in a bizarre situation when we arrived (completely unrelated to the hotel stay), and the entire staff put us at ease and tried to help in any way possible. They went above and beyond their scope of duty to assist us. We especially want to give a big shoutout to Skylar and Jared. They are so genuinely kind and were a great reflection of what hospitality truly is. As far as the hotel, the property is gorgeous and lush. We were upgraded to a bungalow, which had all of its original charm of Old Hollywood/‘30s California, but has been updated with modern conveniences. The pool is perfect, even just for an hour or so in triple-digit heat, it’s the perfect place to cool yourself down (also, the hotel was great about providing cold drinking water throughout the property). The restaurant/pool food is definitely pricey, but the quality was there. Another great plus is the location. Close enough to downtown, but slightly off the main center of the hubbub so it feels intimate and quiet. We can’t wait to spend more time here during our next visit. It authentically feels like a luxury resort, mostly thanks to their 5-Star crew.