Marriott's Ocean Pointe

The pool water in all the pools were uncomfortably warm; it was very hot weather wise but better care to the pools needs to be done. The pools were also filthy and seemed to need more chemical treatments to them. We paid for an ocean front room were ocean front facing but had zero view of the water. We had palm trees and the brush on the sand blocking the entire view. We booked this in January and were disappointed our request for an ocean front were not met. There are several towers for rooms; they wanted to put us in the last tower which was a 10 minute walk to the main area and it was not ocean front. We were able to switch to the main area to “ocean front” but it wasn’t really ocean front at all. It’s a vacation club property so if your looking for a quiet more classy fit of a resort stay I would not recommend.

Green water in the jetted bathtub and the staff claimed was normal. i used to live in that town and never had green water in my tub. Clean the jets or get a filtration system. I wouldn't drink the water after they told me that

Although we only stayed one night, I was very impressed by their service and attention to detail, especially in such a large campus with multiple buildings. As we were driving away from the hotel in the afternoon, after having spent the day by the pool, I realized I had left my rain jacket in the closet that morning. We turned around and returned to the main desk, where I reported my forgotten jacket. The attendant placed a call to housekeeping, describing my jacket, noting the building, and our room number, and within minutes my jacket was brought to the main desk and returned to me! I was most grateful as I thought it was gone forever. Great staff at work!

Overall the place was nice and we had a great time! My only complaint is that we added an extra night. They said we were all set, but once that extra day came, our cards were deactivated. They didn’t deactivate them until that evening though, so when we came in exhausted at the end of the night, the kids and I had to sit out in the hallway while my husband went to get new cards, and we weren’t near the lobby

The experience was beautiful, it's a quiet place to share with the family, I recommend it 100%

Overall it’s an amazing property and a great location. Didn’t like that we had to rent beach chairs/umbrella. Also didn’t have enough pool chairs or staff not monitoring who was simply saving chairs and not actively using them.