Hotel Porta Felice & Spa

Excellent hotel near the marina, attractions and botanical garden. Amazing breakfast. Very clean, quiet, nicely decorated and comfortable

Staff are friendly. Hotel is spacious and clean

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Lovely hotel , great staff , good location to explore Palermo Old Town and Port. Very comfortable but Air con very noisy couldn’t leave it on during night so room became very hot. Mini bar wasn’t replenished with water each day , it would have been helpful as very hot in room

We stayed at Hotel Porta Felice in July 2024 and we had an amazing experience! The staff was friendly and welcoming, the room was spacious with nice beds and a big shower, and the breakfast buffet was good. Especially the location is worth noting. The hotel is located close to the bustling city-center, but the surrounding streets are not as busy. The hotel is close to amazing restaurants, cafés and bars, and we stumbled upon a market with second-hand findings and antiques near the park Giardino Garibaldi. The perfect location! The staff was helpful all throughout our stay, but they were especially wonderful when we experienced a medical situation of some urgency. They assessed the situation, explained what we could do, and called us a cab to take us to the hospital. When we got back to the hotel, they checked up on us and made sure that everything was okay. All in all, we would love to come back and stay at Hotel Porta Felice another time!

Great hotel in a great location. Ideally situated for moving around the main attractions in Palermo. If you are driving, parking can be a challenge. However, there are a few ‘24hr’ car parks that will keep good care of your car while you explore. The hotel itself is great. Staff were all very helpful. The decor of the corridors and rooms is all very clean and up to date. The rooms are spacious, quiet, with very little corridor noise over night. Highly recommended…

a very nice hotel with a nice breakfast. front desk helpful and friendly. the rooms were average at best. the bathroom was terrible with absolutely no drainage. standing in high water the whole time. nothing was done about it. not a good place to stay.

We could not imagine to meet a cheap hospitality and service in a 4* hotel. Rude and not polite administration and co-workers, limited breakfast choices, and cheap nescafe maschine during the breakfast in the "country of Coffee" . The rooms that promised to have a balcony had a patio looking to a wall 1 meter away. Everything is outdated, and they even do not wish to change anything. In short- search for a better hotel and you will find it. Just avoid them.

Lovely hotel with great location for visiting this wonderful city Stop being picking about this hotel as its all you need for a great stay in palermo All staff friendly but I believe you are friendly to them they are friendly to you!! Breakfast room lovely with a good selection, tasty and fresh Room massive and had everything you need Highly recommend this hotel ❤️