Ai Quartieri

The host seemed very nice at first… we started to have issues. First off we got there NO AC was on. it was sweltering hot. We then turned the AC on and this smell of sewer/ sulfur begin to fill the rooms. It became Unbearable as we all had to walk around with our noses covered. The place seemed to be updated and nice but it was basically impossible to deal with the smell. We then messaged the owner and he told us “ turn off the ac and turn it back on” as if this has happened before. keep in mind we never mentioned the air conditioning smelling so he must know something. After a nights sleep there we woke up AND IT SMELLED EVEN WORSE. So we decided with 4 disabled people this place was not going to work and that we would need to move. When telling the owner that we were leaving he told us he smelt nothing and that he was sorry. we appreciated that he felt bad but we still had to leave. we only stayed one night which we offered to leave our deposit ( covered one night) and take our other payment back he said no. he can’t lose this money in JULY. we understand money may be tight but we are now out of $2000 AND WE HAVE TO find a new hotel. so now we are thousands of dollars into this mess and he refuses to give us our money back and just says have a nice day and leaves. It is safe to say unless you want to stay in a place that has an awful sewer smell and that you wake up drenched. this is not the place to go. ( US people this may look like something that we would see at home, It is not) Save your time and money, go stay at a hotel that caters to your needs. also there are very many steps to access this place so keep in mind if you are traveling with a disability. Lastly you get dropped off on AN alley way filled with trash AND people that are just sitting out on the road late at night. that may not be an issue to some but if you would prefer not to stay in the ghetto then AGAIN stay in a hotel.

Everything was exceptional. Super clean and comfortable. The breakfast was good, the pastries were amazing The host was really friendly and was available for any advice or suggestions on where to visit . Good location and easy walking distance to the main sights Would definitely stay again if I returned to Palermo and would highly recommend