The Alts Hotel

The Alts Hotel anmeldelser

The Alts Hotel

Jl. Rajawali No.8, 9 Ilir, Kec. Ilir Tim. II, Palembang, South Sumatra, 30113, IndonesiaVis hoteloplysninger
The Alts Hotel
The Alts HotelThe Alts HotelThe Alts Hotel
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1 nat

Gæsteanmeldelser

9.0/10
Fantastisk
144 anmeldelse
Bekræftede anmeldelser
Placering9.2
Faciliteter8.8
Service8.9
Renlighed9.2
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Alle anmeldelser(144)
Positive anmeldelser(125)
Anmeldelser med billeder/video(41)
Fantastisk ophold!(23)
Rent og ryddeligt(14)
Venligt personale(13)
Fantastisk beliggenhed(9)
Negative anmeldelser(19)
Alok
Superior-dobbeltværelse
Overnattede i apr. 2025
Solorejsende
37 anmeldelse
10/10
Enestående
Slået op den 22. maj 2025
Superb hotel for this price. However was in renovation perhaps that's why I got cheap. Great service and great pool and bar area.
Oversæt
Svar fra overnatningssted: Hi Alok,Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoyed our service, pool, and bar area. We truly appreciate your understanding regarding the ongoing renovations — we’re working hard to enhance our facilities for an even better stay in the future. We hope to welcome you back again soon!Cheers!General Manager
Anonym bruger
Deluxe Premier-værelse
Overnattede i aug. 2024
Forretningsrejsende
6 anmeldelse
9.0/10
Fantastisk
Slået op den 13. sep. 2024
The receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.
Oversæt
Svar fra overnatningssted: Hi Anonymous User,Thank you for sharing your feedback with us. We appreciate your kind words about our reception staff and the spacious room. We apologize for any inconvenience you experienced due to the room’s distance from the escalator and the cleanliness of the linens. Your comfort and satisfaction are very important to us, and we will make sure to address these issues with our housekeeping team to improve future stays.We’re also sorry to hear about the pillows being too high for your preference; your input helps us consider options to enhance comfort for all our guests. Thank you again for your valuable feedback, and we hope to welcome you back for a better experience next time.Cheers! General Manager.
Kim Lun Kuan
Superior-dobbeltværelse
Overnattede i jul. 2024
Forretningsrejsende
123 anmeldelse
10/10
Enestående
Slået op den 16. aug. 2024
The hotel with a good location and good environment. Service is very good. And very clean. The breakfast very good taste.
Oversæt
Svar fra overnatningssted: Hi Kim Lun Kuan,Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our hotel's location, environment, and the quality of our service. It's also wonderful to know that you found our hotel clean and our breakfast tasty. Your positive comments mean a lot to us and inspire our team to continue delivering great experiences. We look forward to welcoming you back soon!Cheers! General Manager.
@1m1
Deluxe Premier-værelse
Overnattede i dec. 2024
Familie
9 anmeldelse
10/10
Enestående
Slået op den 16. mar. 2025
We enjoyed our atay. Friendly staff and definitely my go to hotel in Palembang
Oversæt
Svar fra overnatningssted: Hi @1m1,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff. We look forward to welcoming you back to Palembang soon. See you again!Cheers!General Manager
Anonym bruger
Superior-værelse med to enkeltsenge
Overnattede i jul. 2024
Familie
21 anmeldelse
10/10
Enestående
Slået op den 14. aug. 2024
Nyaman bgt disini
Oversæt
Svar fra overnatningssted: Hi Anonymous User, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager.
Arifin
Superior-dobbeltværelse
Overnattede i apr. 2025
Forretningsrejsende
62 anmeldelse
9.5/10
Vidunderligt
Slået op den 15. jun. 2025
Location is great and near the office
Oversæt
Svar fra overnatningssted: Hi Arifin,Thank you for your kind feedback. We’re pleased to know that you found the location convenient, especially its proximity to your office. Providing a comfortable and strategically located space for our guests is one of our top priorities. We truly appreciate your support and look forward to welcoming you again in the near future.Cheers!General Manager
Jefry
Superior-dobbeltværelse
Overnattede i dec. 2024
Forretningsrejsende
109 anmeldelse
8.0/10
Meget god
Slået op den 3. feb. 2025
nice hotel, great location, clean room.. keep it up…
Oversæt
Svar fra overnatningssted: Hi Jefry,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our hotel, the great location, and the clean room. Your feedback motivates us to keep up the good work. We look forward to welcoming you again soon!Cheers!General Manager
Hosen_Tour
Superior-dobbeltværelse
Overnattede i aug. 2024
Solorejsende
4 anmeldelse
10/10
Enestående
Slået op den 19. dec. 2024
Good hotel I sleep awell And i can go for holiday with happy i love it
Oversæt
Svar fra overnatningssted: Hi Hosen_Tour,Thank you so much for your kind words! We're thrilled to hear you had a great stay and enjoyed your holiday. We look forward to welcoming you back soon! Cheers!General Manager
Lim Ah Hong
Superior-dobbeltværelse
Overnattede i maj 2024
Par
3 anmeldelse
8.5/10
Meget god
Slået op den 22. jun. 2024
I had a pleasant stay in this hotel. The service was very good, with friendly staff. A variety of selections of the nice breakfast. Clean environment and good service in terms of security.
Oversæt
Svar fra overnatningssted: Hi Lim Ah Hong, Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and found the rooms clean. Your feedback is greatly appreciated, and we hope to welcome you back soon for another great experience. Cheers! General Manager.
Aquawoman
Superior-værelse med to enkeltsenge
Overnattede i dec. 2023
Solorejsende
21 anmeldelse
7.0/10
Slået op den 24. feb. 2024
The room amenities is not suit for business travellers....
Oversæt
Pengguna tripcom
Superior-værelse med to enkeltsenge
Overnattede i jun. 2024
Rejs med venner
79 anmeldelse
10/10
Enestående
Slået op den 21. jul. 2024
Nyaman inap room bagus dan sangat comfort staff hotel ramah apk mudah di pesan
Oversæt
Svar fra overnatningssted: Hi Pengguna tripcom, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager.
Riany Mutiara
Deluxe Premier-værelse
Overnattede i apr. 2024
Forretningsrejsende
80 anmeldelse
8.5/10
Meget god
Slået op den 21. maj 2024
1st they gave me broken Air conditionibg room....other than that no Issue I guess
Oversæt
Svar fra overnatningssted: Hi Riany Mutiara,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the air conditioning in your room. We understand how important it is for our guests to have a comfortable stay, and we regret that this issue impacted your experience. We will ensure that our maintenance team checks and resolves these types of problems to prevent them from happening in the future. We're glad to hear that, aside from this issue, your stay was satisfactory, and we hope to welcome you back for an improved experience.Cheers! General Manager.
narra.cantik
Superior-værelse med to enkeltsenge
Overnattede i mar. 2025
Forretningsrejsende
9 anmeldelse
10/10
Enestående
Slået op den 22. maj 2025
Mantap hotel nya
Oversæt
Svar fra overnatningssted: Hi narra.cantik,Terima kasih atas pujian yang Anda berikan. Kami merasa sangat terhormat dapat menjadi pilihan dan memberikan pengalaman yang berkesan bagi Anda.Ulasan seperti ini menjadi penyemangat bagi seluruh tim untuk terus memberikan pelayanan terbaik. Kami menantikan kunjungan Anda berikutnya.Cheers!General Manager
ginasyyyyn
Superior-dobbeltværelse
Overnattede i maj 2024
Forretningsrejsende
1 anmeldelse
10/10
Enestående
Slået op den 25. jun. 2024
Thanks for the hospitality. The rooms are clean
Oversæt
Svar fra overnatningssted: Hi ginasyyyyn,Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and found the rooms clean. Your feedback is greatly appreciated, and we hope to welcome you back soon for another great experience.Cheers! General Manager.
Gæstebruger
Superior-dobbeltværelse
Overnattede i mar. 2025
Solorejsende
9 anmeldelse
9.0/10
Fantastisk
Slået op den 14. maj 2025
Overall good
Oversæt
Svar fra overnatningssted: Hi Guest User,Thank you very much for staying with us and for taking the time to share your feedback.We are delighted to hear that you had an overall positive experience during your stay. It is always our goal to provide a comfortable and memorable visit for every guest, and your kind words truly encourage our team to keep delivering excellent service.We’re glad you appreciated our hotel's convenient location, which offers easy access to a variety of dining options just steps away. Whether you're looking for local flavors or international cuisine, you'll find plenty to explore nearby.We also hope you had the chance to enjoy our fully equipped fitness center, available 24 hours to support your wellness routine while traveling.It was a pleasure to have you with us, and we look forward to welcoming you back with even more personalized service on your next visit.Cheers!General Manager