Yala Tissamaharama, Palatupana, Southern Province, 95000, Sri LankaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.7/5
Vidunderligt
63 anmeldelse
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Bekræftede anmeldelser
Placering4.7
Faciliteter4.7
Service4.6
Renlighed4.8
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Alle anmeldelser(63)
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Gæstebruger
Premium King Size seng suite
Overnattede i sep. 2024
Par
11 anmeldelse
4.2/5
Meget god
Slået op den 28. okt. 2024
The hotel is very new, everything is in a very good condition and we liked the concept that it’s not a standard Hilton. You can feel that the service routines are not at the level as it should be, but the staff were always friendly a helpful.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback. We’re so pleased to hear you enjoyed the service from our team—it truly means a lot to us!We’ve also noted your comments regarding the pricing of our meals. Being located within Yala National Park, sourcing quality ingredients and maintaining sustainable practices does have its challenges, but we continuously review our offerings to ensure they provide value along with memorable dining experiences.We appreciate your input and hope to have the opportunity to welcome you again for another enjoyable stay.Warm regards,VinoFront Office Manager
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Par
28 anmeldelse
5.0/5
Enestående
Slået op den 22. feb. 2025
the hotel is a wonderful of modern architecture and nature, you can lie comfortably on your bed while watching the monkeys climb down your balcony.
If you are afraid of wild animals, don’t book a ground floor pool suite, rather take a room upstairs.
Oversæt
Svar fra overnatningssted: Thank you for sharing your unique perspective on your stay at Hilton Yala.We’re delighted to hear that you appreciated the blend of modern architecture and the natural beauty that surrounds our resort. It’s truly a special experience to be so close to wildlife while enjoying the comfort of your room—watching monkeys from your balcony is certainly a Yala moment to remember!We also appreciate your thoughtful advice to fellow travelers regarding room selection. The connection to nature is one of our resort’s most defining features, and we understand that preferences may vary depending on comfort levels with wildlife encounters.It was a pleasure having you with us, and we hope to welcome you back soon for another memorable stay amidst the wild beauty of Yala.Warm regards,VinoFront Office Manager
BigMac BKK
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2024
Par
6 anmeldelse
4.5/5
Fantastisk
Slået op den 18. apr. 2024
Great place to stay if you are visiting Yala National Park. Very new and well maintained facilities with the team of professional warmly welcomes you.
Oversæt
Svar fra overnatningssted: Dear Yasuo, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated our facilities and warm hospitality. It’s great to know we could be a part of your Yala National Park experience. We look forward to welcoming you back for another visit in the future!Best Regards,Vino
Svar fra overnatningssted: Thank you very much for choosing to stay at Hilton Yala and for taking the time to share your experience with us.We’re delighted to hear that you enjoyed the natural surroundings of the hotel, the seaside dinner experience, and the service provided by some of our team members. Your kind words are truly encouraging and will be shared with the team as motivation to continue delivering memorable stays.At the same time, we sincerely apologize for the inconvenience you experienced with our breakfast service and delayed response to your late check-out request. This does not reflect the level of service we strive to provide. Your feedback has been shared with the relevant departments, and we will enhance training and communication to ensure quicker and more attentive service moving forward.Once again, we apologize for the shortcomings during your stay and hope to have the opportunity to welcome you back in the near future for a truly seamless Hilton experience.Warm regards,VinoFront Office Manager
Svar fra overnatningssted: Thank you for sharing your detailed feedback! We’re delighted to know that you found our environment, facilities, and services to be of high standards, making your stay the most satisfying of your trip. It’s wonderful to hear that you enjoyed the meals at our restaurant and appreciated the recommendations from our team.We appreciate your insights regarding the rugged approach road—we understand it adds to the adventure of reaching our unique location within Yala National Park. Your comments on the takeaway breakfast are noted, and we will certainly review this to enhance the experience for future guests.It’s great to hear that you felt safe throughout your stay and even had the opportunity to capture the stunning night sky. Our team is always committed to guest safety while ensuring an immersive nature experience.We truly appreciate your time in sharing your thoughts and hope to welcome you back for another memorable stay in the heart of the wilderness.Best regards,VinoFront Office Manager
Svar fra overnatningssted: Thank you for taking the time to share your experience at Hilton Yala.We’re delighted to hear that you enjoyed our unique location by the sea, the beautiful natural surroundings, and the warm hospitality of our team. It's wonderful to know that you had a chance to experience the wildlife in the park and that you enjoyed the meals during your stay.We do, however, regret to learn about the inconvenience you experienced with the room size and bathroom odor. Please accept our sincere apologies for this. Your feedback is very important to us, and we will be working closely with our housekeeping and engineering teams to ensure this issue is promptly addressed and prevented in the future.Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay.Warm regards,VinoFront Office Manager
Svar fra overnatningssted: Thank you for choosing Hilton Yala and for sharing your thoughtful feedback with us.We're truly delighted to know that you enjoyed the comfort of our resort and that you would recommend it to fellow travelers who appreciate a premium hotel experience. It’s wonderful to hear that the private beach, scenic beauty, and overall quality of our facilities and breakfast offerings left a positive impression.We appreciate your note regarding privacy, and we understand how important this is for a relaxing getaway. Please know that we are continually working to enhance both the experience and ambiance for our guests while maintaining the natural openness of our surroundings.We also acknowledge your comment regarding dining costs and thank you for your transparency. Our menus are curated using high-quality ingredients, with many items sourced locally and prepared with care by our talented culinary team to ensure a memorable dining experience.It was a pleasure having you with us, and we hope to welcome you back to the wild charm of Yala for another enriching stay.Warm regards,VinoFront Office Manager
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i jun. 2024
Familie
10 anmeldelse
5.0/5
Enestående
Slået op den 26. jul. 2024
很贊,環境和服務都很好,時間不夠不然可以多住幾晚
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for your kind words! We're delighted to hear that you enjoyed the environment and our service. We hope to have the pleasure of welcoming you back for a longer stay next time. Safe travels, and we look forward to seeing you again soon!Best Regards,Vino
Darren Wu
Deluxe-værelse med kingsize-seng
Overnattede i jul. 2024
Familie
60 anmeldelse
5.0/5
Enestående
Slået op den 19. aug. 2024
房間很大很好!
服务也OK!
菜品料理一般!螃蟹不新鮮,水果也不新鮮!
Oversæt
Svar fra overnatningssted: Dear Darren,Thank you for your feedback! We're glad to hear that you found the room spacious and that the service met your expectations. However, we're sorry to learn that the quality of the food, particularly the crab and fruit, did not meet your satisfaction. We will address this with our culinary team to ensure improvements are made. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a better dining experience during your next stay.Best Regards,Vino
Shenzhubaobaokaixinyou
Deluxe-værelse med kingsize-seng
Overnattede i sep. 2024
Rejs med venner
7 anmeldelse
5.0/5
Enestående
Slået op den 29. okt. 2024
服務太好啦!!就是餐費太貴了
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback. We’re so pleased to hear you enjoyed the service from our team—it truly means a lot to us!We’ve also noted your comments regarding the pricing of our meals. Being located within Yala National Park, sourcing quality ingredients and maintaining sustainable practices does have its challenges, but we continuously review our offerings to ensure they provide value along with memorable dining experiences.We appreciate your input and hope to have the opportunity to welcome you again for another enjoyable stay.Warm regards,VinoFront Office Manager
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 3. feb. 2025
滿意超預期
Oversæt
Svar fra overnatningssted: Thank you so much for your kind words! We’re truly thrilled to hear that your experience with us went beyond expectations. It’s always our goal to create memorable stays in every way, and your satisfaction means the world to us.We hope to have the pleasure of welcoming you back for another exceptional escape amidst the beauty of Yala.Warm regards,VinoFront Office Manager
suzettegalasso
Overnattede i mar. 2025
Familie
5.0/5
Enestående
Slået op den 3. apr. 2025
The overall stay was amazing. The service was excellent especially Hashni and Vishmi. the food was very delicious and very well presented. Jerome, the head chef offered dishes that exceeded our expectations. The rooms were extremely spacious and very well decorated. Our rooms were always well cleaned and the turn down service was always special. The jacuzzis and plunge pools in the rooms were nice luxury additions. We will definitely be back. Thanks so much Hilton Yala team.
Oversæt
Adeel J
Overnattede i feb. 2025
Familie
5.0/5
Enestående
Slået op den 24. mar. 2025
Tastefully done hotel that respects the surrounding natural flora/fauna. Impeccable service and true glamping villas. Our check-out/departure from the property was so warm that it truly felt like we were leaving the house of a good old friend. The hotel GM saw us off to our car and was genuinely interested in making our stay a pleasant one not just at her property but throughout Sri Lanka. The hotel staff handed us a package of water bottles for our onwards trip. What a memorable stay! The place surely has my heart.
Oversæt
Svar fra overnatningssted: Dear Adeel, Thank you for your heartfelt review! We are truly delighted to know that your stay at Hilton Yala was such a memorable experience. It means so much to us that you felt a genuine warmth, not just in our service but in the way we bid you farewell—just like saying goodbye to an old friend. Our team takes great pride in creating meaningful connections with our guests, and it’s wonderful to hear that even the little touches, like ensuring you had water for your onward journey, added to your experience. We’re also grateful for your kind words about our GM and the team’s efforts in making your stay special, both at Hilton Yala and in Sri Lanka as a whole. Knowing that this place has your heart is the greatest compliment we could receive. We look forward to welcoming you back for another unforgettable stay in the midst of Yala’s natural beauty. Warmest regards,
Dharman H
Overnattede i feb. 2025
Par
5.0/5
Enestående
Slået op den 17. mar. 2025
We came to the Yala Hilton on the recommendation of a friend of ours. Two couples 2 nights . We wish we stayed three nights. I read the reviews of some of the guest and could not disagree more . This is a magical place great value for the money. The Park was a bit of a disappointment after Wilpattu. But the staff at the Hilton from top management to the wait staff and pool attendants were welcoming . We brought some friends with us and they too thoroughly enjoyed their stay. I would avoid block 1 if possible. Kudos to the Hilton team. We have stayed in many a hotel from both coasts of the US to Australia , New Zealand , other parts of Asia . I would say by far this place exceeded our expectations. We are coming back with our kids and grand kids !
Oversæt
John H
Overnattede i feb. 2025
Par
5.0/5
Enestående
Slået op den 7. mar. 2025
Stunning setting. Beautiful room. Exceptional service. Everyone made us feel so welcome although we were unlucky with the weather; it had rained too much for the park to allow safari trucks in, we still thoroughly enjoyed our staff - wish it could have been longer.
Oversæt
Svar fra overnatningssted: Dear John, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the stunning setting, beautiful room, and exceptional service. It was truly our pleasure to welcome you, and we’re so glad our team made you feel at home. We’re sorry to hear that the weather impacted your safari plans, but we’re thrilled that you still had a memorable stay with us. Hopefully, on your next visit, the park conditions will allow for the full experience, and we’d love to have you stay even longer! Looking forward to welcoming you back soon. Best regards,