Ecla Paris Massy Palaiseau

Overall, I quite like the hotel. You have all you need at the hotel. The Reception so helpful.

All good except no compassionate of early checkin even room is available.

Estancia familiar en una residencia universitaria. La habitación estaba aceptable. El desayuno buffet estaba bastante bien. Los recepcionistas y los camareros del bar fueron muy amables.

Even wennen bij aankomst Geen zichtbare hotel tekens Blijkt soort studenten campus achtig te zijn Aanbellen bij stalen poort waarna de deur open gaat en je naar de receptie kunt tussen de studenten in😊. Waar je verder uitstekend geholpen word door de dienst doende conciërge. Grote ruime parkeergarage onder het hotel Heel safe vonden wij. Meer dan prima kamer Heel rustig Met alle voorzieningen , zelfs bio koffie en erg goed groot bed! Ontbijt ook echt prima Aanrader zou ik zeggen..

I am writing this review to share the serious issues and significant financial loss I have experienced with ECLA Massy-Palaiseau, facilitated through Science Accueil. Here is a summary of the situation: 1. I initially submitted a form through Science Accueil, clearly stating my request for a studio rental for 2 months starting September 1st, 2024. 2. I was initially offered a rental with a monthly rent of €890, an admin fee of €300, and a deposit of €950, totaling €2140, which I was asked to pay upfront. 3. I made the payment and sent the receipt. 4. I then received the contract along with instructions on what I needed to do next. 5. I noticed an error in the contract dates, informed them, and requested a correction. I did not sign the contract. 6. Subsequently, I was informed that there was a mistake in the initial offer and received a new proposal with significantly higher rent: €1638 per month, a deposit of €250, and the following payment structure: For September 2024: €1638, October: €1638, November: €1638 They also stated that my initial payment of €2140 would be credited towards this new proposal, and I would need to pay an additional €3024 to reserve the apartment. There are several issues with this new proposal: a. They said "the old contract that you signed is void." - But guess what? I have never ever signed any contract. b. They themselves acknowledge that the previous offer is void. c. They accepted my initial payment of €2140, yet the new offer has no valid legal basis, making the initial payment unjustified. d. They mentioned they would request a refund from Garantme, but Garantme is unaware of any refund. I have emailed Garantme and included ECLA, who are asking for confirmation of the cancellation. I have experienced significant inconvenience and financial loss due to this situation and have not received any response or resolution. I have experienced significant inconvenience and financial loss due to this situation. Therefore, I am lodging a serious complaint against this institution and seeking immediate assistance and resolution.

I feel they are cheating the residents. They ask a lot for the deposit. Besides the rent they tell you at the beginning or in their web sites, they will charge you for extra. My apartment was not clean properly. I saw lots of dirt everywhere, there were insects in my apartment. The bathroom was smelling like hell. They said it is because it was not used for one month and it will be fine after few days. But during my entire stay in ECLA campus it was stinking. I complained many times but they did not do anything. The bedding was damaged and the pillow was stinking like hell. They just changed the pillow. It was very noisy , the walls and the windows are not noise protected. At the beginning they say the rent something including the charges, but then you will see they find lots of excuses to charge you. For example based on the floor you have chosen they add some charges, then for I-service then at the end of the contract they tell you about garbage tax while it was expected to be included in the rent. At the beginning of July I informed them that I will check out by Aug 1. They charged me not only for the entire July but also charged me for the first day of August not only for the rent but also for I-service of the entire August. While I have checked out July 28. And got knows how much they will deduct from the deposit. It was a bad experience for me and I will never rent a room/apartment from ECLA. I do not suggest it. Try to fix everything at the beginning with them otherwise they will cheat you as much as they can.