The Sanctuary Pakbeng Lodge

The Sanctuary Pakbeng Lodge anmeldelser

The Sanctuary Pakbeng Lodge

Ban Done Khame, Pak, Pakbeng, Oudomxay, 10000, LaosVis hoteloplysninger
The Sanctuary Pakbeng Lodge
The Sanctuary Pakbeng LodgeThe Sanctuary Pakbeng LodgeThe Sanctuary Pakbeng Lodge
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Gæsteanmeldelser

4.4/5
Meget god
51 anmeldelse
Bekræftede anmeldelser
Placering4.4
Faciliteter4.4
Service4.4
Renlighed4.4
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Alle anmeldelser(51)
Positive anmeldelser(43)
Anmeldelser med billeder/video(9)
Negative anmeldelser(4)
SarahLAONeill
Superior-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i sep. 2024
Rejs med venner
7 anmeldelse
5.0/5
Enestående
Slået op den 7. okt. 2024
The Santuary was a lovely hotel in Pak Beng, the perfect place to stay after the long boat journey from Luang Prabang. We wished we could stay longer to enjoy the facilities and view of the river
Oversæt
Svar fra overnatningssted: Dear SarahLAONeill,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Best regards,The Sanctuary Hotels & Resorts Team.
Gavin
Superior-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i jul. 2024
Solorejsende
4 anmeldelse
5.0/5
Enestående
Slået op den 14. jul. 2024
An amazing destination and great facilities. I completely recommend it to anyone who wants a great destination at the end of an adventurous journey.
Oversæt
Svar fra overnatningssted: Dear Gavin,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Best regards,The Sanctuary Hotels & Resorts Team.
Zorro666
Deluxe-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i feb. 2024
Par
13 anmeldelse
5.0/5
Enestående
Slået op den 2. mar. 2024
Perfect experience in this hotel. We saw elephant took a shower in the river. The room was big. The bed was very comfortable.
Oversæt
Svar fra overnatningssted: Dear Zorro666,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Best regards,The Sanctuary Hotels & Resorts Team.
rad
Deluxe-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i feb. 2024
Solorejsende
12 anmeldelse
4.7/5
Vidunderligt
Slået op den 24. mar. 2024
it's a bit expensive for me, but the service and the view from the hotel was amazing. The reswaurant was really great.
Oversæt
Svar fra overnatningssted: Dear rad,Thank you for leaving a review and for sharing your experience. We are sorry to learn that our services did not give you entire satisfaction. We will work on the issues that you have raised and hopefully we can provide you with a much improved services in the future.Best regards,The Sanctuary Hotels & Resorts Team.
Gæstebruger
Superior-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i aug. 2024
Solorejsende
3 anmeldelse
1.0/5
Slået op den 4. aug. 2024
第一次給酒店差評，一星都不想給！和十多個白人一起辦理入住，我是唯一的中國人。那個****前台對白人***，看見每個白人都笑容滿面的介紹很久，完全不搭理旁邊還未辦理入住的我。完了最後給我辦理入住時那個臉像我欠他錢似的，一問他啥都是一副愛答不理的樣子。第二天吃早餐時也是，看到白人就熱情的打招呼和介紹早餐，看到我時，那個臉就像翻書一樣，用命令僕人一樣的口氣讓我坐下就走了。因為我行李有點多，酒店沒有電梯，我問他能不能讓酒店工作人員幫我一起把行李搬到樓下來，他就立刻裝成聽不懂的樣子，還和旁邊的女工作人員一起用老撾語嘲笑我，最後還是我自己把行李搬下樓……以上我發誓在和他們交流時，絕對沒有不禮貌的行為舉止，如果不是到北賓太晚了，位置又太偏僻，同時又在下大雨，不方便換酒店，要不然我肯定會立刻換酒店。總之他們就是單純歧視中國人，中國人慎入慎入慎入這家酒店！！！！！
Oversæt
Svar fra overnatningssted: Dear Guest,The whole team of Sanctuary Hotel joins me in thanking you selecting our hotel as the destination of your holidays and for taking the time to review us.We are sorry to hear that we did not meet your needs and expectations for your stay, that our services did not match your expectations. We appreciate your comments and suggestions, the issues you raised are under improvements.Best regards,The Sanctuary Hotels & Resorts Team.
Taozibois
Superior-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i jun. 2024
Forretningsrejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 5. jun. 2024
good，很好的酒店
Oversæt
Svar fra overnatningssted: Dear Taozibois,Thank you so much for your 5-star rating of your recent visit at our hotel.Best regards,The Sanctuary Hotels & Resorts Team.
Fanhaiko
Superior-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i apr. 2024
Familie
8 anmeldelse
5.0/5
Enestående
Slået op den 25. apr. 2024
Super endroit extrêmement reposant en ce mois d'avril. Étant en dehors de la saison touristique et en période extrêmement chaude nous avons pu profiter de la piscine, extra en bord de Mékong. Ce n'est finalement pas très loin de la rue principale de Pakbeng. Nous avons même pu voir les éléphants se baigner en face. Si vous séjournez assez longtemps, allez passer un temps au Mekong Éléphant Park, c'est un magnifique projet.
Oversæt
Svar fra overnatningssted: Chère Fanhaiko,Merci beaucoup pour votre commentaire et le temps passé à partager votre avis sur votre séjour à notre hôtel. Nous avons nous assurer de partager vos éloges avec toute l'équipe. Au plaisir de vous revoir bientôt.Meilleures salutations,Le Sanctuary Hotels & Resorts Team.
525danev
Overnattede i okt. 2024
Par
5.0/5
Enestående
Slået op den 29. okt. 2024
Amazing place to stay. One of the greatest views, with a bonus having the elephant park on the other side to see them go into the water. Great rooms as well. The manager and staff have been incredibly supportive in making some personal wishes happen, I can never thank them enough for that. Highly recommend to stay more then one night (which most people coming with the slow boats do).
Oversæt
Svar fra overnatningssted: Dear 525danev, Sabaidee. Thank you selecting our hotel as the destination of your holidays and for taking the time to review us. We are delighted to have been able to bring you satisfaction, and we hope to be able to welcome you again in the future. Best regards, The Sanctuary Hotels & Resorts Team.
Marissa G
Overnattede i okt. 2024
Familie
5.0/5
Enestående
Slået op den 14. okt. 2024
Our stay at the Sanctuary Pakbeng Lodge was absolutely perfect. From the moment we arrived, GM Benoit was amazing to work with—so responsive and dedicated to making sure everything about our stay was just right. His attention to detail really made all the difference. The food was outstanding, especially the set menu, which gave us a great taste of the local cuisine. After a long, hot day with the elephants, the pool was exactly what we needed to cool off and relax. The rooms were fantastic—spacious, beautifully detailed, and the beds were incredibly comfortable. But the best part of the entire stay had to be the view. It was breathtaking and made every moment feel extra special. We truly loved every minute of our time at the Sanctuary Pakbeng Lodge, and we can’t recommend it enough!
Oversæt
Svar fra overnatningssted: Dear marissaadam, Sabaidee. The whole team of Sanctuary Hotel joins me in thanking you selecting our hotel as the destination of your holidays and for taking the time to review us. We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our kind customers and we put all means to meet your expectations. Best regards, The Sanctuary Hotels & Resorts Team.
Doreen L
Overnattede i okt. 2024
Par
5.0/5
Enestående
Slået op den 10. okt. 2024
Stayed at this hotel one night on our way down the river. It’s a lovely hotel with very nice rooms and good air conditioning. The upstairs dining room is absolutely gorgeous and the food was wonderful as was the staff that served us. The highlight was in the morning when we were having our coffee before we left, we watched elephants come down to the river to drink.
Oversæt
Svar fra overnatningssted: Dear DJBEnnis, Thank you for taking your time to leave such an inspiring feedback about your recent stay at our hotel. It's a great pleasure for us to know that you enjoyed your stay, and we look forward to welcoming you again soon! Best regards, The Sanctuary Hotels & Resorts Team.
Gæstebruger
Overnattede i dec. 2024
Andet
4.0/5
Meget god
Slået op den 12. dec. 2024
We stopped overnight here on a 2-day Mekong cruise. The food was OK, though not special, and the room was a good size and well-equipped. Aside a short water outage (probably not unusual given the location) the overall stay was very good and it is worth staying here simply for the view - particularly the sunset.
Oversæt
Gæstebruger
Overnattede i dec. 2024
Andet
4.0/5
Meget god
Slået op den 1. dec. 2024
Unfortunately we were only here for one night and we would have liked to have stayed longer. The staff were very helpful carrying our luggage off the boat to the awaiting taxi to the hotel. The rooms were well appointed over looking the Mekong River. The evening meal was very nice and the hotel did a takeaway breakfast because of our early start the next day. I would recommend this hotel in Pakbeng.
Oversæt
Gæstebruger
Overnattede i dec. 2024
Par
4.0/5
Meget god
Slået op den 1. dec. 2024
For the price we paid I think it was very good. A few minor issues that the owners might take on… Breakfast was very disappointing. I can see in the town there was a bakery and would have preferred to have gone there. Dinner was fine, but rushed and looks as if the staff were going through the motion… bedroom was good, shower room not so good. However the views were stunning and we overall enjoyed the experience….
Oversæt
Leif S
Overnattede i okt. 2024
Par
3.0/5
Slået op den 28. okt. 2024
CAUTION: Bait and switch: I booked the most expensive room available on Travelocity… based off the photos — a top floor suite with a nice balcony overlooking the river. When I showed up, I was given a ground floor room with limited views. When I asked about this discrepancy, they simply said the upstairs rooms were already booked. They blamed everyone and everything but themselves…. ‘It’s Travelocity’s fault.’ ‘This is our first reservation through Travelocity.’ Etc etc. In the end, we took the ground floor room. No discount or anything. ‘It’s basically the same.’ Beyond that…. no hairdryer and breakfast was mediocre at best.
Oversæt
Svar fra overnatningssted: Dear Leif S, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please don't hesitate to reach out to us on our website so our management team can further retify your issues. Best regards, The Sanctuary Hotels & Resorts Team.
ajy733
Overnattede i okt. 2024
Solorejsende
4.0/5
Meget god
Slået op den 13. okt. 2024
I stayed here for the overnight break on the long boat to Luang Prabang. I opted to stay for extra nights and was so glad I did. The hotel was lovely and just sitting on my balcony watching the river was a great way to chill. There was stuff to see in the town but mostly it was relaxing. I liked the pool especially the day of the boat races. Breakfast was good and I did a cooking class which was a lot of fun. It’s a quiet place and totally geared towards the overnight boat trade but I can’t suggest enough the extra days were lovely. The staff were helpful while I was there and before I got there helping me arrange my booking. Although there is not much to do in the town it’s a real town I think so the market is for the people that live there not the tourists which is nice. Great spot.
Oversæt
Svar fra overnatningssted: Dear ajy733, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel. Best regards, The Sanctuary Hotels & Resorts Team.