Lacol Khao Yai - A Chatrium Collection

The room was clean, generously sized, and featured a very comfortable bed. However, the pillows lacked proper support, which unfortunately left me with a sore neck each morning. The hotel’s location is excellent, and the staff were exceptionally friendly and helpful throughout our stay. Communal areas are well-maintained, with plenty of charming spots to sit, relax, and enjoy the cool breeze, as well as spacious grounds for walking. We were slightly let down by our room upgrade. Although we had specifically requested a quiet area, we were placed next to a family with very loud, screaming children, which made it hard to unwind and enjoy the peaceful atmosphere we were hoping for. Breakfast, however, was the most disappointing aspect. Based on the glowing reviews, we expected a high standard with good variety, but what we experienced was quite underwhelming—basic, uninspired, and far from memorable. For a hotel of this calibre, the breakfast offering felt like an afterthought and is an area that clearly needs significant improvement.

The service was excellent, and the staff paid great attention to detail, making every effort to provide helpful information for our stay. The place is beautifully decorated and clean. We booked a family room on the first floor, which allowed us to easily walk out to the swimming pool and other communal areas. The food was delicious, and we were impressed with everything throughout our stay. Highly recommend this place!

Booked this hotel based on good reviews especially many mentioned good breakfast. We didn't like it. Most food are cold. Eggs are all pre cooked. Pork and chicken congee no heat up. Also tables are not clean fast. Room toilet is not clean. There are mould and stain. Room is average. For TV, no English movies. Only thai local programmes. Very boring as we wanted to chill in the room watch movies. Water bottles is free for 2 bottles. Additional bottle will be charged 20B. We didn't enjoy the stay much. Will we come back again? No. There are other better resorts. Overall I'm not impressed with this hotel. There's a EV charger in the hotel.