Mövenpick Resort Khao Yai

Mövenpick Resort Khao Yai anmeldelser

Mövenpick Resort Khao Yai

Nakornratch, T Wangsai A, Pak Chong District, Wang Sai, Nakhon Ratchasima Province, 30130, ThailandVis hoteloplysninger
Mövenpick Resort Khao Yai
Mövenpick Resort Khao YaiMövenpick Resort Khao YaiMövenpick Resort Khao Yai
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Gæsteanmeldelser

8.7/10
Meget god
214 anmeldelse
Bekræftede anmeldelser
Placering8.7
Faciliteter8.6
Service8.7
Renlighed8.7
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Alle anmeldelser(214)
Positive anmeldelser(198)
Anmeldelser med billeder/video(98)
Fantastisk udsigt(36)
Stilfuldt miljø(18)
Lækker morgenmad(18)
Fremragende til børn(12)
Store værelser(8)
Brusebadet var svært at bruge(8)
Godt indrettet(7)
Roligt og behageligt(6)
Negative anmeldelser(16)
Mrs Si
Ozon-suite
Overnattede i maj 2025
Familie
4 anmeldelse
9.0/10
Fantastisk
Slået op den 13. jun. 2025
Overall, my experience was good, thanks to the stunning views and the size of the room. We booked an ozone suite with mountain views, and I absolutely loved the scenery! However, due to its distance from local attractions, it’s important to plan for extra travel time. This wasn’t an issue for us, as we had a driver. That said, there were some areas for improvement. The shower facilities, particularly the water pressure, need attention; otherwise, it would have been a perfect stay. The breakfast options also fell short of a 5-star hotel standard—there was a limited selection. It was only on our last day, Friday, that the breakfast improved. On a positive note, the buggy service was prompt, and the staff were friendly. However, the pool water was not as clean as expected, and it closes at 7 PM. In the evenings, there isn’t much to do, as there are no attractions nearby.
Oversæt
Svar fra overnatningssted: Dear Mrs.SiGreetings from Movenpick Resort Khaoyai and we are very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i maj 2025
Familie
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 3. jun. 2025
Great room. Great service. Great fitness. Good pool. Small zoo for kids. Subpar breakfast.
Oversæt
Svar fra overnatningssted: Dear GuestGreetings from Movenpick Resort Khaoyai and we are very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
Gæstebruger
Ozon-suite
Overnattede i maj 2025
Rejs med venner
2 anmeldelse
10/10
Enestående
Slået op den 13. jun. 2025
Room was clean,good service,good breakfast . Good environment.
Oversæt
Svar fra overnatningssted: Dear GuestGreetings from Movenpick Resort Khaoyai and we are very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
a_in_moon
Deluxe-værelse med kingsize-seng
Overnattede i maj 2025
Par
1 anmeldelse
6.0/10
Slået op den 17. jun. 2025
Room smell not good..staff service are really bad.
Oversæt
Svar fra overnatningssted: Dear I.AM MOONGreetings from Movenpick Resort Khaoyao and thank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guestexperience Manager
Leviro
Deluxe-værelse med kingsize-seng
Overnattede i feb. 2025
Par
6 anmeldelse
10/10
Enestående
Slået op den 15. mar. 2025
Beautiful stay in this hotel located in Khao Yai. Delicious breakfast with a nice view ! Please do stay here if you have not !
Oversæt
Svar fra overnatningssted: Dear LeviroGreetings from Movenpick Resort Khaoyai and we are very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
Anonym bruger
Pool-villa med 2 soveværelser
Overnattede i mar. 2025
Familie
3 anmeldelse
10/10
Enestående
Slået op den 28. apr. 2025
Good place go stay here with many activities in the hotel
Oversæt
Svar fra overnatningssted: Dear GuestGreetings from Movenpick Resort Khaoyai and we are very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
Anonym bruger
Tre-værelses Havevilla
Overnattede i dec. 2024
Familie
1 anmeldelse
5.0/10
Slået op den 1. mar. 2025
Basic cooking amenities should have been provided for guests staying in villas. Location a little too far from main attractions
Oversæt
Svar fra overnatningssted: Dear GuestGreetings from Movenpick Resort Khaoyai and thank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
Gæstebruger
Treværelses poolvilla
Overnattede i mar. 2025
Familie
2 anmeldelse
10/10
Enestående
Slået op den 10. apr. 2025
Nice hotels for families, great service
Oversæt
Svar fra overnatningssted: Dear GuestGreetings from Movenpick Resort Khaoyai and we are very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
siriwimon
Ozon-suite
Overnattede i maj 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 28. jun. 2025
Staff is very nice. I love all breakfast. It's delicious and clean. Good location and nice view for relaxing.
Oversæt
Svar fra overnatningssted: Dear SiriwimonGreetings from Movenpick Resort Khaoyai and we are very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
Kai Jie
Executive Deluxe-værelse med kingsize-seng
Overnattede i maj 2025
Par
1 anmeldelse
9.0/10
Fantastisk
Slået op den 25. jun. 2025
Gorgeous resort out in Khaoyai. Abit more far to get to but it is worth it. Peaceful environment to get away from the hustle and bustle of life.
Oversæt
Svar fra overnatningssted: Dear Kai JieGreetings from Movenpick Resort Khaoyai and we are very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager
Gæstebruger
Executive Deluxe-værelse med kingsize-seng
Overnattede i apr. 2025
Forretningsrejsende
13 anmeldelse
7.5/10
Slået op den 2. jun. 2025
I love the welcome and friendliness. But one of the most important is taking shower. Hot water is inconsistent, and water pressure is up and down. I drag to take a shower! Actually, this is the worse experience. It makes me feel not want to stay in this hotel despite the hotel friendliness.
Oversæt
Svar fra overnatningssted: Dear GuestGreetings from Movenpick Resort Khaoyao and thank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Expereince Manager
Gæstebruger
Executive Deluxe-værelse med to enkeltsenge
Overnattede i dec. 2024
Rejs med venner
11 anmeldelse
9.5/10
Vidunderligt
Slået op den 3. jan. 2025
Are above expectation. The breakfast was too simple for the price though .
Oversæt
Svar fra overnatningssted: Dear GuestGreetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and all concerning to improve that points you have mentioned. Our hotel have the mian entrance with a very nice road directly to the hotel. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Kind regards, Suthee SITHOOMCHAN Guest Experience Manager
kristoforus
Deluxe-værelse med kingsize-seng
Overnattede i apr. 2025
Par
1 anmeldelse
6.5/10
Slået op den 15. maj 2025
Great looking resort and huge area and wonderful scenery. But that’s all there to it. Bugs are swarming every night, bathtub is leaking, and the worst thing: my hot water is not running in the shower! I’ve called the reception 3x during my stay and they ‘fixed’ it for that 3 times but it still not working. Finally I gave up and showered with cold water for my entire stay which sucks for a 5 star resort!
Oversæt
Svar fra overnatningssted: Dear KristforusGreetings from Movenpick Resort Khaoyao and thank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Expereince Manager
Sitala
Executive Deluxe-værelse med to enkeltsenge
Overnattede i apr. 2025
Familie
2 anmeldelse
7.0/10
Slået op den 19. maj 2025
The check-in process is not convenient to guest. It’s very unfriendly service for 5 stars hotel to let guests find the parking spot to check-in for themselves at the main building and then after check-in need to wait for golf cart lead us to parking space, and have only 2 golf carts are on service. Many guests are waiting in the hot weather. After that, I have to drive to parking space and have to wait for golf cart to pick me & my mom up. The room is clean and ok but with the nice scenery, but has musty smell a bit. The breakfast is decent International and Thai style but many flies there which 5 stars hotel should be more concerned about hygiene, especially with food.
Oversæt
Svar fra overnatningssted: Dear Sitala,Greetings from Movenpick Resort Khaoyao and thank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Expereince Manager
chan
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2025
Par
1 anmeldelse
4.0/10
Slået op den 21. apr. 2025
Misleading listing. Supposedly pet friendly but they charge 3000 baht per dog and they are only allowed in the villa homes which is also not disclosed in the property listing. The hotel blamed Trip.com and Trip.com has been unresponsive as usual.
Oversæt
Svar fra overnatningssted: Dear ChanGreetings from Movenpick Resort Khaoyao and thank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel is Pet friendly and must be reservation the Villa only and we would ADDITIONAL CHARGE thb1,500 per pet.At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager