Gæstebruger
1. oktober 2023
Be careful, you may get robbed! We were there at the end of September 2023. On the last day, our mood was spoiled by the information that the cleaners had robbed the entire 6th floor. One lady from Poland had her wedding ring (two weeks after her wedding) and money from her wallet stolen. They even stole things from other people's safes. At the reception they said that we have to take into account that the cleaners may rob us and that they come to clean the room on our responsibility. It's abstract! In that case, they should post such information somewhere or talk about it at check-in, but we did not receive such information at all. And now the rest... We arrived at the hotel around 5:00 in the morning. We politely lined up at the reception desk (we were at the front of the line), but the staff told us to sit down because they would call us by name. Ok, so we went to the couches, but somehow they didn't call anyone and continued serving people who were left in the queue. And so we sat for over an hour until we were left at the end, because there was a queue. ***?! You had to fill out some sheets of paper, but they didn't hand them out to people, you had to fill them out one by one in front of them, which is why it all took so long. Well, ok, we finally managed to get a room after 6:00 in the morning. We go in and there's a mess in the bathroom and everything is sticky with dirt, it's hard, we somehow washed ourselves, but the water doesn't flow too much in the shower tray and you just stand there, and about 15 minutes after finishing washing, magically half of the bathroom floor is flooded . The next day there was a meeting with a resident from ITAKA, we reported these problems to her, she went with us to the reception and told a woman (she was the one who said that we had to take into account that we would be robbed here), who said that everything would be sorted out. settled. Of course, this didn't happen and the drain wasn't cleared, the water kept pouring out and the bathroom wasn't cleaned. The height of rudeness. It also turned out that at check-in we did not receive all-inclusive wristbands or towel cards, and the fact that our room has two single beds is not standard here and our friends (not a couple, same sex) got a single bed. Such great service... In the room at night the light turns on as soon as someone passes in the corridor under the door (from the outside), which is very irritating because you simply wake up. The walls must be made of paper, because you can hear ordinary neighbors' conversations. The beach wasn't that bad (rocky), but a bit dirty. Deckchairs, mattresses and tables were also dirty. What was strange was that sometimes there were large stray dogs walking around the hotel and the area, even drinking water from the swimming pool. It's a bit scary to come here with a small child. The beach is freely accessible to people from outside the hotel - once a group of loud local teenagers even ca
Oversæt