Gæstebruger
14. oktober 2024
We're just leaving after staying 3 nights in a Premier Plus room. The room had dirty carpets and a dirty fridge. I asked for the room to be cleaned each day we stayed, but the carpets and fridge weren't touched. The air con doesn't work. A fan already in the room was a giveaway. It didn't stop the room from being stifling even in October!! We had breakfast each day which was fine. We are dinner in the restaurant on the first and third nights. No problem first night but had to wait over an hour for food on the third night. No apology, just, "Oh yes, we're busy!!" Good location to get in to Oxford. We used the Redbridge park and ride, which is about 10 minutes' drive away. Overall, the hotel needs to be cleaner and cooler, and the restaurant needs better management!!
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