AraCan Pyramids Hotel By Versailles

Thank you all team This hotel is very nice. I will come back again to stay there it is my favorite hotel Thank you Mr / Ahmed ❤️

Good location, clean, best breakfast ever included! Our family of 5 stayed there for 3 nights. Good things to say: Location is good - lots of stores and fast food is around. Great view on pyramids. Best breakfast is included - great variety, they even pack breakfast box for you if you have to leave earlier. Bad things: 1. super slow check-in, even though the room was prepaid and we came After 6 pm, our room was not ready - there was only one bed in there and a sofa so kids immediately started to fight over who will sleep on the floor. We had to call them to bring two extra beds! 2. Floor is a carpet and it is extremely dirty. Your feet will be black after you walk there for two hours. 3. Located on very busy street and it is very noisy ALL NIGHT LONG! I would probably not stay there again.

was everything okay? Not acceptable was water problem no water cold hot water is very very hot. What was nice cleaning was okay my room is balcony door was broke. I asked many times. Repair it but not taking any serious. Ask hot cold water. Repair it now taking the scene. No we need to be the customer service rubbish and they charge me more money than was agreed 95.

Arrived in the dark and it didn't look too bad, but we asked if they had a restaurant and was told yes, but he forget to tell us it was closed, so we had to go in the coffee shop which when we got the food it was very greasy and unpleasant, it says tea and coffee in room but there was nothing so we asked for kettle and cups which were paper and when looked at were all sticky inside, so presumed they had been washed out. The outlook from balcony was like a rubbish tip, lock on safe broken and the bathroom was awful. We checked out later that day even though we were supposed to stay 3 days, and not one member of staff asked us what was wrong, they just let us leave. Please do not go in this hotel its horrible.

Terrible customer service Very rude staff working at reception, we didn't even get to stay in hotel, we were simply turned away!!!

Von Concierge belästigt, laut, dreckig, kalt Das ist das erste Mal, das ich eine schlechte Bewertung abgeben muss. Aufgrunddessen, dass ich mehrmals Zimmer wechseln musste, habe ich insgesamt 4 Zimmer erlebt. Die guten Dinge sind das gute Frühstück und die Nähe zu den Pyramiden. ABER: - In Zimmer 1 sprang ein Rohr auseinander, sobald ich das Waschbecken nutzte. Ich gab sofort Bescheid; dennoch war auch dann niemand da, als das Wasser das Bett und den Außenflur erreichte. - In Zimmer 2 gab es kein Licht. - In allen Zimmern war es sehr schwierig, eine funktionierende Steckdose zu finden. - Das Internet funktionierte in keinem der Zimmer; auch nicht in der Rezeption oder im Frühstücksraum. - Zimmer 3 war eindeutig nicht geputzt. - 3 von 4 Balkontüren waren kaputt --＞ eiskalt (im Februar). - Zimmer sind straßenseitig --＞ extremer Verkehrslärm, die ganze Nacht über - Ich hatte nichts zu tragen und bat auch deswegen immer, ohne Concierge gehen zu dürfen. Nichtsdestotrotz ging er mir stets nach, nur um zu sagen "Money me". Am erschreckendsten war aber die letzte Nacht, in der ich um 2 ankam und um 6 wieder gehen musste, also einfach nur ins Bett wollte. Ich war am Einschlafen, als es an der Tür klopfte. Ich öffnete sie einen Spalt, er drang in mein dunkles Zimmer ein (ich war eindeutig im Pyjama), setzte sich auf mein Bett & drehte den Fernseher auf. Es dauerte Minuten, bis ich ihn aus meinem Zimmer brachte, während er "Money me" (diesmal erfolglos) vor sich hinstammelte.