Brioni Boutique Hotel

Bardzo ładnie urządzony, klimatyczny hotel w centrum miasta. Wygodne i czyste pokoje. Przy śniadaniu dobra muzyka, pasująca do wystroju wnętrza.

One of the worst hotel experiences I have ever had. In my opinion, this hotel deserves 2 stars at most. Old and worn furniture in the room, old, worn towels, dirty carpet. There was no heating, and WiFi was a joke-it didn't work at all. Walls are very thin, you can clearly hear your neighbours. No one cleaned the room for 2 days. Never again.

Hotel is a SCAM with terrible service. I arrived on a 2 day business trip to the hotel, right from the first impression it didn't felt like a 4 star hotel. Room was very small with old (not in good way) furniture with no air condition and a small window that prevented most of the air to come inside. Later on I discovered that the hot water in the shower is not working, the front desk refused to believe me but after I insisted they said that they checked and the hotel's boiler is working and in the first floor there is hot water. I was explained that the pipes are old and I need some patience. After 10 minutes of cold water in the shower I asked to move to a different room in the first floor. The service desk refused and offered to fix the problem in the next day. I asked to leave the hotel due to the problem and get my money back. They agreed and told me it will be handled in the next morning. The next day they told me they have issues with the refund and it will take a few days. After I left the city I called again about the refund and they said that the manager decided not to refund me because there wasn't a problem. What a SCAM !!! avoid at all costs.