shuihuxin
16. september 2023
We spent 3 nights in 2BR Waterfront unit. Beautiful view, clean room, stocked kitchen. Staff friendly and helpful, if you need something just ask. Downside was having to ask for so many things that should have been provided, wasting a good portion of our first day. The shower head was improperly installed, fell off and hit me in the face, resulting in a nasty black and blue bruise on my face. Staff were quick to respond and replace the shower head to a safe, usable one. However, this took up over a half day of our 3 days dealing with the repair. The shower has no grab bars or bath mat. The sheets were so old, thin and pilled that we asked for new ones that we replaced ourselves. There was no offer of compensation for time wasted on room issues. The A/C is also and old, wall mount unit that is noisy and inefficient, thankfully there was a cool breeze at this time of year. Remote in bedroom didn't work and couldn't be fixed by resort caretaker. The best part of the resort is the beach, the location is fantastic.
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