Sommerro

A beautiful room but experienced a number of disappointments. Hotel guests must pay a supplement daily charge to use the swimming pools AND book at designated time slot. I have NEVER experienced this at any hotel anywhere in the world. I was in a premium room, but this policy applies to all guests, which I think is awful. It was also impossible to get a spa appointment during my stay. Zero preference given to hotel guests. I strongly suggest you book spa treatments at least a week in advance of your arrival. Also, there is no turndown service, unusual for a highly priced 5* hotel. Housekeeping also finishes very early, or isn’t interested in guests who don’t align with their schedule. I had to work in my room but left at 2:45pm and it was not cleaned despite signalling the room needed making up. The reception team were polite, but chaotic. Generally, the hotel restaurants seem more focused on catering to outside guests, which is a shame.

很漂亮的酒店！在市中心，是挪威住的最開心的一天！ 房間裝修非常復古，整體很環保，我沒有帶拖鞋，她送的拖鞋不是一次性的。浴品是byredo，很好聞！房間裏還有音響，有種回到家的感覺。因為太早出門沒有享受到早餐，酒店5點半就幫忙打包好了兩大包早餐，很豐盛，但是味道不太習慣。

房間很小很小，幾乎沒有立足之地。早上8點多還沒起床居然有服務員敲門問要不要打掃，也是第一次住酒店遇到這種事。加上我另一間房因為抽煙被扣款5千，住的完全沒好心情了，房卡一時找不到都擔心會被扣鉅款，好在後來找到了。總之非常影響心情，入住體驗很差