Gæstebruger
24. august 2023
The hotel location was ideal and not far from oslo city centre with a metro station across the road and several bus stops very nearby.
Most of the staff were very helpful however there was one gentleman who appeared to assist but then no result to his said actions.
Additionally the first room he provided he stated would have view. The view was of the hotel from the window. The room he provided was unclean and filthy. We requested a change to our room with his colleague. She was very helpful and gave us a great room very clean room with a view of the river, but only thing is we had no phone in the room. We requested one but was told one would not available until later on the week. This was not beneficial as we were leaving.
The amenities were ok however the hotel had direct access to mini shopping mall which had some lovely coffee shops and general convenience stores, which was great. Therefore we did not eat at the hotel.
Overall apart from the above issues it was a pleasant stay and we extended it by a day which was a smooth process and we was able to stay in the same second room.
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