Mercure Tokyu Stay Osaka Namba

It was a pleasant stay. We took a triple bed room (Queen + 2 Single Beds) as we have a young adult child. Room has washing machine cum dryer which was very convenient for us. Toilet has a main door that leads to separate WC and shower area, both with doors. Toothbrush, comb, bath salt (there’s bathtub for my room) and even body towel is provided. The hotel has choice of limited housekeeping or full housekeeping but the catch is, you have to indicate before 11am. The hotel has a dark theme which is cool but will appreciate if the rooms have brighter lights or even dimmer so we can choose the intensity of the brightness required. Even the toilet is dim warm white, unable to put on makeup properly. There’s pool table on the second floor for some fun family time. Note that Accor members are unable to clock in nights if they book via Trip.com

Hotel a bit dark. Staff are very friendly and nice. Location is good for shopping.

The room was spacious, clean, and beautifully decorated but too dark (due to black wallpaper). It had all the amenities I needed, toiletries (from lobby), bathtub n triple beds. The location was perfect, with many local attractions, restaurants, and shops within walking distance, and public transport was easily accessible. I felt safe and well-connected throughout my entire stay. The housekeeping was not excellent done as we hv to empty our own waste (the dustbin).