RIHGA Royal Hotel Osaka, Vignette Collection anmeldelser

The hotel provided a free shuttle bus to and from Osaka JR station and this made my travel much easier. The hotel is up to a 5-star hotel standard and the breakfast is good.

The hotel is clean, the staff is helpful.

Very tidy and clean, best service! There is 7-eleven at LG level open till 11pm which is very convenient.

It was a good hotel and clean but no any facilities if you want to use swimming pool bath like you have to pay a lot of money. I stayed this hotel cuz there is swimming pool for kids but we couldn’t use. We also stayed another hope it was really cheaper than here but we used Japan style bath spa without any charge so for this one i disappointed ☹️

Excellent hotel, modern rooms , excellent breakfast ! The location is very good !

Very convenient! Nice private vibe bar and japanese restaurant provided on the lower floor .

Bad service, lausy Attitude from staff at Front desk, only the person who has the Maps For customers Is friendly. Room was Not Clean in Out first night. They gave us a Shuttle to USJ. Never book again with Thema.

Beautiful hotel close to everything metro station is inside the hotel and you have a lot of facilities

Hotel was tastefully renovated with modern theme. Staff were friendly and breakfast was good.

Great location, but facilities and service were lacking

Rihga Royal Hotel Osaka might flaunt a 6-star rating established probably in the early 2000’s, and the actual inside is nice and high class, however once you get into the rooms, it’s a clear 3-4 star at most. The dated building fails to live up to modern standards, with windows that don’t open, hair lurking in the bathroom, and carpets stained beyond redemption. Adding insult to injury, the humidifier and air conditioning proved non-functional, the room wouldn’t go below 25 degrees. When requesting assistance, the response was laughable – a pedestal fan in lieu of a fix. Even the room speaker system is a relic from the '80s, with a 3.5mm jack as its only means of connection. For a hotel purporting luxury, it falls woefully short in delivering a comfortable and contemporary experience. The room TV was from early 2013, every piece of equipment in there was nearly older than me. There were scales in the bathroom, they were dirty and covered in rust, no one’s weighing themselves on holiday, why are these even here. Will never stay at this location again, I feel it’s entirely sculpted around wedding parties and business types of people, or anyone over the age of 60.. The only good thing was the 7/11 down the bottom. If you’re under 40, this isn’t the place for you.

Very old hotel. The rooms are very small even for Japan. The gym only opens at 10am and you need to pay a hefty extra fee (some 35€), also for the pool. Do not book this hotel.

This is an old school 1980s style 5 star hotel with many restaurants and some branded boutiques located in the building. Service staff are polite and very helpful. We really enjoyed our stay. Thank you Rihga!

Very few waiting area at reception.