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Bekræftede anmeldelser
Placering4.0
Faciliteter3.9
Service4.0
Renlighed4.1
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Ticomporn
Familieværelse med badekar
Overnattede i apr. 2024
Familie
3 anmeldelse
4.2/5
Meget god
Slået op den 24. jun. 2024
Great location! It is a self service hotel, which is quite common nowadays. The room is large and suitable when you’re traveling in a big group.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for choosing to stay at WELLSTAY Namba. We are delighted to hear that you found our location convenient and appreciated the spaciousness of our rooms, especially for group travel. In today's hospitality industry, self-service hotels are indeed becoming more common, and we are pleased that this aspect met your expectations.Your feedback is invaluable to us as it helps us to continually improve our services and facilities. We strive to provide a comfortable and memorable stay for all our guests, and your positive experience encourages our team to maintain and enhance our standards.Once again, thank you for taking the time to share your thoughts. We look forward to welcoming you back in the near future.Best Regards,WELLSTAY Namba
ASNC
Firpersonersværelse med To Dobbelt Hems Seng Ikke-ryger
Overnattede i okt. 2023
Familie
7 anmeldelse
4.2/5
Meget god
Slået op den 19. nov. 2023
Room is functional with USB adapter available to charge phone. Self check in at front desk , need to write in (contact hotel function using trip.com) if checking in late to get a main door PIN code. Response is pretty fast from the hotel. Room PIN code is assigned after the checkin. No free Luggage storage in hotel however kid size lockers are provided 500 yen per use.
Oversæt
Svar fra overnatningssted: Dear Guest,This time at WELLSTAY Namba, we were honored to have you with us. We appreciate your flexibility in adapting to our self-check-in system and are glad to hear that our digital communication met your needs effectively. We understand the importance of convenient amenities and communication for our guests, especially when plans require late check-ins. We acknowledge your comment regarding the unavailability of free luggage storage; we strive to provide secure options for all guest needs, though we recognize this did not fully meet your expectations.Please rest assured that we are continuously looking for ways to enhance our guest experience, including the facilities and services we offer. We sincerely hope your stay was comfortable and that the room facilities, including the USB adapter, contributed to a pleasant stay.We are grateful for your feedback as it is essential in our ongoing effort to improve our services. Thank you for choosing to stay with us.Best Regards,WELLSTAY namba
Gæstebruger
Deluxe-familieværelse
Overnattede i sep. 2023
Familie
5 anmeldelse
4.0/5
Meget god
Slået op den 26. okt. 2023
Had a good stay with my family. We walked 15mins from hotel to Namba main station thou. The hotel provides free coffee and tea in the lobby 👍. The check-in / out process is fast. Recommended for big group.
Oversæt
Svar fra overnatningssted: Thank you for sharing your experience! I'm glad to hear that you had a good stay with your family, even though it was a bit of a walk to Namba main station. The provision of free coffee and tea in the lobby, as well as the fast check-in/out process, are certainly great amenities to have. Recommending the hotel for big groups is also helpful information for other travelers. If you have any more details or tips to share, please feel free to do so. Your feedback is appreciated!
Nurul Akmar Redzuan
Firpersonersværelse med To Dobbelt Hems Seng Ikke-ryger
Overnattede i jan. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 25. feb. 2024
keep up good works
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing WELLSTAY Namba for your recent stay and taking the time to share your feedback with us. We are truly delighted to hear that you appreciate our efforts. Maintaining high standards and exceeding guest expectations are our top priorities, and receiving such positive feedback motivates us all the more to continue improving and delivering exceptional service.Please rest assured that we will share your encouraging words with the entire team, as it serves as a wonderful testament to their hard work and dedication. We understand the importance of our guest's experiences and continuously strive to provide nothing but the best.Thank you once again for your kind words. We look forward to welcoming you back in the near future for yet another memorable stay.Best Regards,WELLSTAY Namba
香港新力-王生
Deluxe-familieværelse
Overnattede i jun. 2023
Familie
6 anmeldelse
2.5/5
Slået op den 26. jul. 2023
Family room is too small for 4-5 person.
Room is a little bit dirty, too many dust under sofa and bed.
Oversæt
Svar fra overnatningssted: Thank you for staying and choosing WELLSTAY NAMBA,I apologize for the inconvenience you experienced with our family room. We understand that it may have been too small for your group of 4-5 people. We also apologize for the cleanliness issue you encountered with dust under the sofa and bed. Please know that we take your feedback seriously, and we will address these concerns with our housekeeping team to ensure that our rooms are thoroughly cleaned and maintained. Your comfort and satisfaction are important to us, and we appreciate you bringing these issues to our attention.If you have any further feedback or if there is anything else we can do to improve your experience, please let us know. We value your patronage and hope to have the opportunity to better serve you in the future.Thank you for your understanding.Best regards, WELLSTAY Namba WELLSTAY GROUP MANAGEMENT
Traveler Maker
Firpersonersværelse med To Dobbelt Hems Seng Ikke-ryger
Overnattede i apr. 2023
Familie
16 anmeldelse
5.0/5
Enestående
Slået op den 13. aug. 2023
Hotel is circulated with a few restaurant that is quite affordable price and convenient store like FAMILy mart and pharmacy store.
Oversæt
Svar fra overnatningssted: Thank you for your review.We're glad to hear that there are several affordable restaurants and convenient stores, such as Family Mart and a pharmacy store, in the vicinity of the hotel. Easy access to dining options and essential amenities can make your stay more convenient and enjoyable.If you have any more feedback or suggestions or if there's anything we can do to further enhance your experience in the future, please feel free to let us know. We look forward to serving you again on your next visit.Thank you for choosing our hotel.
Gæstebruger
Familieværelse med badekar
Overnattede i maj 2024
Rejs med venner
4 anmeldelse
5.0/5
Enestående
Slået op den 31. aug. 2024
Very good
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for staying at WELLSTAY Namba this time. It is a great honor to receive a high evaluation of your stay. We would like to express our sincere gratitude for your comfort in our hotel.Our hotel always strives to provide the best hospitality for all guests to be satisfied. It is very encouraging for all of our staff to receive such words. Thank you again for choosing WELLSTAY Namba.We will continue to strive to improve our service that will make you even more satisfied. We look forward to your next stay. Please feel free to let me know if you have any requests or concerns.Thank you very much for your stay.Best Regards,WELLSTAY Namba
Gæstebruger
Familieværelse med badekar
Overnattede i sep. 2023
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 16. okt. 2023
Everything is good
Oversæt
Svar fra overnatningssted: I'm glad to hear that you had a good experience. If you have any specific feedback or if there's anything else you'd like to share about your stay, please feel free to do so. Your input is valuable, and it can help future travelers as well as the hotel itself. Thank you for taking the time to leave a positive review!
Tangmoe
værelse med hems seng ikke-ryger(2 enkeltsenge)
Overnattede i mar. 2023
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 23. apr. 2023
Very good hotel near train
Oversæt
Svar fra overnatningssted: Dear Guest、Thank you for choosing to stay at our hotel and for taking the time to leave a review. We are glad to hear that you found our location convenient and that you found the room clean and comfortableYour feedback is important to us as it helps us identify areas for improvement. We appreciate your understanding and hope that, despite this inconvenience, you were able to enjoy your stay with us.Thank you once again for your review.
Gæstebruger
Deluxe-familieværelse
Overnattede i jun. 2023
Rejs med venner
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 6. aug. 2023
Nice room
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you had a great experience during your stay at our hotel. It is always rewarding to know that our efforts to provide excellent service and comfortable accommodations are appreciated. We value your patronage and hope to welcome you back in the future for another wonderful stay. Best regards,WELLSTAY NAMBAWELLSTAY GROUP MANAGEMENT
Maria jellyne
Familiesuite med badekar
Overnattede i sep. 2022
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 25. okt. 2022
Excellent
Oversæt
Svar fra overnatningssted: Dear Mr./MS. Maria jellyne,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you had a great experience during your stay at our hotel. It is always rewarding to know that our efforts to provide excellent service and comfortable accommodations are appreciated. We value your patronage and hope to welcome you back in the future for another wonderful stay. Best regards,WELLSTAY NAMBA WELLSTAY GROUP MANAGEMENT
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay with us at WELLSTAY Namba during your visit to Namba Yasaka Shrine. We genuinely appreciate your feedback. We understand that your initial impression of our hotel room was unexpected, and for that, we sincerely apologize for any confusion.We are pleased to hear that your experience turned into a pleasant surprise and that you found the room spacious and of great value. Our convenient location, just steps away from shared electric bikes and close to the subway, is something we are proud of, and we are delighted it suited your solo travel needs well.Please know that your kind words encourage us to continue providing excellent service and value to all our guests. We hope that your experience with us was positive beyond your initial hesitation and that you enjoyed exploring the vibrant surroundings of our hotel.We look forward to welcoming you again on your next visit to Osaka. Thank you once more for taking the time to share your thoughts with us.Best Regards,WELLSTAY Namba
Gæstebruger
4-personersværelse
Overnattede i dec. 2024
Rejs med venner
1 anmeldelse
4.0/5
Meget god
Slået op den 27. jan. 2025
이 호텔에서 가장 마음에 들었던 점은 호텔의 서비스 부분이었습니다. 밤에도 항상 친절하게 도와주시고 답해주셨던 것이 가장 마음에 들었습니다. 1층에서 커피나 음료 등이 무료로 가능하지만 15:00~22:00까지라 시간을 잘 확인하는 것이 중요할 것 같습니다. 그나마 단점이라 한다면 도톤보리, 글리코상 있는 곳까지 걸어서 20분? 정도 걸리긴 하는데 난바역이랑도 가깝고 바로 옆에 세븐일레븐도 있어서 다음에 오사카에 또 오게 된다면 또 머물지 않을까 싶습니다.
Oversæt
하성미
4-personersværelse
Overnattede i jun. 2024
Familie
2 anmeldelse
4.0/5
Meget god
Slået op den 23. jul. 2024
4명 가족이 같이 지내기는 좋았어요 게하 느낌이라 화장실 공용일까 걱정했는데 화장실 있고 가성비 좋았어요
위치는 난바에서 좀 걸어야 하는데 걸을만 하긴 한데 너무 한여름에 걸어서 이거리도 힘들긴 했어요
커피, 음료 아이스로 자유롭게 먹을 수 있어 좋고
베게가 하드한 편이라 오히려 꿀잠 잤어요
오성급 호텔의 쾌적함은 아니지만 괜찮았어요
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for choosing WELLSTAY Namba for your recent family stay. We sincerely appreciate your feedback and are pleased to hear that you found our hotel to be a suitable accommodation for your family. We are glad that the private bathroom facilities met your expectations and that you found our amenities, such as the free coffee and iced beverages, beneficial. We also appreciate your understanding regarding our location and the seasonal walking distances.We regret that the summer heat posed a challenge during your walks, and we are grateful for your mention that the firm pillows contributed to your restful sleep. While we understand that our amenities may not match the standards of a five-star hotel, we strive to offer a comfortable and convenient stay for all our guests.Once again, thank you for your valuable feedback and we hope to welcome you and your family back to WELLSTAY Namba in the near future.Best Regards,WELLSTAY Namba
Gæstebruger
Familieværelse med badekar
Overnattede i dec. 2024
Rejs med venner
1 anmeldelse
4.2/5
Meget god
Slået op den 23. jan. 2025
전체적으로 깔끔하지만 창문에서 찬바람이 많이 새어나와 추웠고 2층이라그런지 밖에소리가 너무 많이 들려 아쉬운부분이 있었지만 위치가 너무좋고 이정도가격이 라면 좋은거 같다