MIMARU Osaka Shinsaibashi West

We wanted to stay in a family friendly hotel because our youngest has a tendency to fall off hotel beds, and Mimaru was the perfect choice. Nestled in a quiet neighbourhood, just under 10 minutes (whilst dragging 2 children) walk to the hustle and bustle of Shinsaibashi - we loved how there was a Family Mart right next door, and just 80 metres away was a 24-hour supermarket. The Yotsubashi line was also a stone’s throw away, and if you wanted to get on the Chuuo line it is only a 800 metre walk. Staff were extremely friendly and welcoming when we first arrived and every time we walked past the reception. If you’re expecting a traditional hotel stay - this is not for you. Cleaning is not daily, and refreshments like coffee/tea need to be obtained from the lobby, which was absolutely fine for us. The only thing that was baffling for us was the cleaning services. We were briefed about the cleaning frequency at the beginning but didn’t quite get how it worked as days where we expected to have someone wash up the dishes it was still left in the sink when we were back at the end of the day. During the last day, we didn’t even have clean bath towels in our room. I think it would be best if they had specified the cleaning cycle in the room as information so that people can have expectations managed. The hotel is also right next to a fire station so expect occasional sounds of sirens in the middle of the night. We enjoyed the stay very much, although we paid premium for the room due to it being high season. We would still recommend this hotel to families!

Loved this hotel very much as groups can mingle through separate rooms and still keep the rooms private. The amenities of the hotel were great and staff were very very pleasant and friendly. I will definitely stay with Mimaru in future!

Excellent service

一家四口人均一張床，倆孩子睡上下鋪，很寬敞也乾淨。房間裏有冰箱，微波爐，電磁爐和配套的鍋碗瓢盆，自給自足很方便。公寓的位置也很不錯，鬧中取靜，離心齋橋步行十分鐘，公寓樓下就是全家，步行2分鐘有家AEON超市，這次大阪五天都住這家公寓，很喜歡，以後如果再來大阪還會選擇這家。

房間應該沒有攜程描述的那麼大，位置還不錯，挺方便的，樓下有全家和一個24小時便利店，旁邊還有一個麥當勞，地鐵站也在附近，步行至心齋橋商業圈，大約10分鐘，衞生説實話，一般化，床頭背景上面全是灰，地面也不是非常乾淨，總體還不錯，不過價格在附近的酒店也是比較貴的

1、地理位置便捷，樓下就有便利店，走幾步就有超市、地鐵站、麥當勞，步行到心齋橋、道頓堀15分鐘左右。 2、酒店沒早餐，但房間裏有冰箱、微波爐、餐具，還有新的洗碗海綿和抹布，超市買了早餐在酒店吃也很方便。 3、服務熱情，前台進出都會打招呼，客房每天都會簡單打掃，但住客的東西不會隨便動，這點挺好。第四天換了床品。打掃房間的安排check in時會提前告知。 4、房間寬敞整潔，兩個箱子，26、28各一，放在房間也不擁擠，帶孩子的空間OK。 5、唯一不足，被子的被套沒有拉鍊或綁繩，睡着睡着被子會出來，這點不衞生，畢竟被子不會每次都洗，希望能改進。