The Osaka Station Hotel, Autograph Collection anmeldelser
The Osaka Station Hotel, Autograph Collection
3-2-2, Umeda, Kita Ward, Osaka City, Osaka Prefecture, 530-0001, JapanVis hoteloplysninger
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Vi matcher prisen
1 nat
Gæsteanmeldelser
9.5/10
Vidunderligt
93 anmeldelse
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Bekræftede anmeldelser
Placering9.5
Faciliteter9.4
Service9.3
Renlighed9.6
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Ringooooochan
Signature Twin
Overnattede i dec. 2024
Familie
4 anmeldelse
10.0/10
Enestående
Slået op den 1. feb. 2025
Perfect stay! The location is conveniently connected to the JR Osaka station and linked with many shopping malls and restaurants. The hotel is new and spotlessly clean. The staff is very kind and polite. Attention to details, free mini bar and offer a nice view. We will definitely return in the future.
Oversæt
lyma
Signature Twin
Overnattede i okt. 2024
Familie
8 anmeldelse
8.0/10
Meget god
Slået op den 10. nov. 2024
For USD475 a night is level of service is quite disappointing. We stayed 4 nights at the hotel with our 2.5 year old toddler.
Pros
The location is amazing, the train station is right below the hotel, 1 station to the Kids Plaza and easy access to other attractions. So many restaurants options within the building or walking distance. Everything is connected by footbridges, extremely troller friendly.
Appreciate the water bottle refill tap at the lobby of the lift lobby and the choice of amenities.
Cons
Back to the service, English at check-in and operator is limited. The most disappointing is house-keeping.
1) they really only just make the bed each day and clear the bins, no tidying of the room, not even clearing the room service from the day before. Unlike other this level of hotels, housekeeper will do a light tidy up of counter areas. Not for our experience!
2) even we hung up all our towels so they can be reused but each day we find our towels are replaced. Same for the slippers.
3) limited breakfast room service only two ¥9000 sets, and no Japanese options, only western. Over the in-room dining menu is western focus and limited.
4) the bathroom is very open design so not recommended if you are sharing a room with a friend. If one is having a shower, if someone rings the door you won’t be able to open the door as there is no door or dividers.
5) they said mini bar is complimentary on the introduction sheet but turns out is only for the first night
If they can provide better service or lower the price I will stay again purely for its location.
Oversæt
tttHh
Signature allure kingsize seng
Overnattede i nov. 2024
Par
9 anmeldelse
7.5/10
Slået op den 19. jan. 2025
dusty floor in guest room also the cleanliness of bathroom wasn’t up to luxury hotel standard, concierge didn’t help bring the baggage to room. check in service was professional, up to forbes standard, amenities were great, especially have their own brand of sake.