JA Hotel Bentencho anmeldelser

Svar fra overnatningssted: Dear Mr.或Ms AnneSohThank you for your review of our hotel. We sincerely appreciate you sharing your stay experience with us. We will take your feedback seriously and look for ways to improve.Thank you again for your feedback.JAHotelBentencho　Staff

Svar fra overnatningssted: Thank you for your feedback regarding your recent stay. Unfortunately, since you left your comment as an anonymous user, we are unable to investigate your specific case. However, we would like to share our normal procedure.Regarding the late check-in, we provide a self online check-in service for guests who arrive after the office hours of our front desk. We prepare an envelope under guest name with printed information, including "online check-in instructions" and "room cleaning policy," which is placed at the front desk. As you arrived at 23:00, after our front office had closed, you should have received the said envelope. In addition to the "online check-in instructions," we also provide a "room cleaning policy" in print. This policy states that the hotel provides room cleaning service once every 3 consecutive nights of stay, unless a guest places a "Do Not Disturb" (DND) sign or makes separate bookings for consecutive nights, which our system may not be able to identify. If a guest requests room cleaning on a day that is not entitled to it, the room attendance will not perform the cleaning. We apologize if this was not clearly communicated to you, and we regret that you only received one cleaning during your 8-night stay. To ensure guest’s pleasant stay, we encourage guests to approach our front office staff during their working hours, use the available chat platform on the online check-in page, or call our 24-hour emergency numbers.We sincerely apologize for the presence of hairs on the bedding. As we outsource our room cleaning services to a registered cleaning company, we will report this incident and ensure that they adhere to our cleaning standards. We will also reconsider our choice of cleaning company if such situations occur frequently.We appreciate your feedback, and we apologize for any inconvenience caused during your stay. We strive to provide a comfortable and pleasant experience for all our guests, and we will take your comments into serious consideration for improvement.

Svar fra overnatningssted: Thank you for staying at JA Hotel Bentencho. Your valuable and encouraging comments are greatly appreciated. We eagerly anticipate your return in the near future.

Svar fra overnatningssted: Ting210　先生/女士感謝您選擇入住JA酒店弁天町並對您最近的入住體驗給予評論。非常感謝您給予我們寶貴的鼓勵和評論。我們期待着不久的將來再次歡迎您的光臨。JA酒店弁天町　Staff

Svar fra overnatningssted: 수많은 호텔 중에서「JA호텔 벤텐초」에서 숙박해 주셔서 진심으로 감사드립니다.만족하신 것 같아 매우 기쁘게 생각합니다.앞으로도 고객님이 편안히 쉴 수 있도록 더욱 정진하겠습니다.다음 방문을, 직원 일동 기다리고 있습니다.

Svar fra overnatningssted: この度はJAホテル弁天町にご宿泊いただき誠にありがとうございます。貴重なご意見ありがとうございます。しかしながらこの度はお客様のご期待に添えず、大変申し訳ございませんでした。今後もお客様にご満足いただけるよう、品質向上に向けて取り組んで参ります。誠に勝手なお願いではございますが、今後も引き続きご愛顧賜りますようお願い申し上げます。JAホテル弁天町

Svar fra overnatningssted: この度はJAホテル弁天町にご宿泊いただき誠にありがとうございます。当ホテル従業員一同、心より厚くお礼申し上げます。また、今回のようなサービスに対するご感想をお寄せいただきましたこと、重ねてお礼申し上げます。お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。今後ともJAホテル弁天町を何卒よろしくお願い申し上げます。JAホテル弁天町

Svar fra overnatningssted: この度はJAホテル弁天町にご宿泊いただき誠にありがとうございます。当ホテル従業員一同、心より厚くお礼申し上げます。また、ご感想をお寄せいただきましたこと、重ねてお礼申し上げます。お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。