3 Chome-13-35, Naniwa Ward, Osaka City, Osaka Prefecture, JapanVis hoteloplysninger
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4.2/5
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Bekræftede anmeldelser
Placering4.2
Faciliteter4.2
Service4.2
Renlighed4.4
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Alle anmeldelser(54)
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Negative anmeldelser(4)
치즈나무
Familieværelse
Overnattede i apr. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 11. maj 2024
I'm taking a good rest
The facilities are clean, the rooms are wide, and the surroundings are quiet
Good. I arrived a little earlier than the reservation time, but I was allowed to enter first. I recommend this hotel for your trip to Osaka
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for your kind feedback. We are delighted to hear that you had a restful stay and found our facilities clean, the rooms spacious, and the surroundings quiet. We are also glad that we could accommodate your early arrival.We appreciate your recommendation and look forward to welcoming you back on your next trip to Osaka.
Anonym bruger
Deluxe-værelse med to enkeltsenge
Overnattede i okt. 2024
Familie
16 anmeldelse
3.7/5
Slået op den 12. nov. 2024
This is an unmanned hotel. All correspondence is either by email or call. They respond pretty quickly. There will be codes; one, as you enter the main door of the hotel and two, for your room. We got 702. The room was enjoyable. It’s big and quite clean. Not impeccably clean, but okay. It had a balcony, facing the playground/school and to the left the train station. There are comments here saying it’s noisy sometimes. However, during our stay I could say that the area is quiet enough. Most are faint sound only when the balcony doors are fully closed. I live in a big city and I don’t mind sound which are generally part of NOT being in a rural area. There were no “hearbeat” away places to eat. But a couple of minutes away, you can access a whole lot of options. Like 5-6 minutes walk. We didn’t mind this at all except for a time when my child is really hungry agter we just checked in. NO water provided and I guess there’s no option to request for this because there’s no one to talk to at the lobby or any part of the hotel at that. There’s no restaurant at the hotel. Check out time is 10am which is waaaaay too early … with check in at 3pm. Too late …
Oversæt
Svar fra overnatningssted: Thank you for your detailed review! We're glad you found the room spacious and clean, with a nice balcony view. While our unmanned hotel setup offers convenience, we understand it may have some limitations, like not having water or restaurant services readily available. We appreciate your feedback and will consider ways to improve guest convenience in these areas.Regarding noise, we're pleased to hear it wasn’t an issue during your stay. As for the check-in and check-out times, we follow standard practices in Japan, with check-in at 3 pm and check-out at 10 am, but we understand how this might feel restrictive and appreciate your comments.Your feedback helps us improve, and we hope to welcome you back in the future for an even better experience! 😊
Gæstebruger
Familieværelse
Overnattede i jan. 2025
Familie
3 anmeldelse
1.2/5
Slået op den 24. feb. 2025
No comments, I never come back again!
Oversæt
Jonas Yu
Familieværelse
Overnattede i apr. 2024
Familie
7 anmeldelse
5.0/5
Enestående
Slået op den 16. maj 2024
Really convenient to Universal studio japan within 25 mins by public transportation. Kids love the playground. We stayed for 2 nights.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for your feedback. We are delighted to hear that you found our location convenient for visiting Universal Studios Japan within 25 minutes by public transportation. It's great to know that your kids enjoyed the playground as well.We hope you had a wonderful stay during your two nights with us and look forward to welcoming you back in the future.
Rey
Familieværelse
Overnattede i mar. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 16. apr. 2024
Great location, easy access from Kansai International airport which is nearby Shin-Imamiya station
Room was clean, fully equipped and spacious more than enough for 2-3 persons. Definitely will recommend to my friends & family 😀
Oversæt
Svar fra overnatningssted: Thank you for your wonderful review! We're delighted to hear that you appreciated our great location, easy access from Kansai International Airport, and our clean, spacious, and well-equipped rooms. We're glad that you'll recommend us to your friends and family. Looking forward to welcoming you back soon! 😃
abcathy94
Overnattede i feb. 2024
Familie
11 anmeldelse
3.7/5
Slået op den 4. apr. 2024
Clean environment, dishes a little bit oily . No bathroom light
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay with us and for providing your valuable feedback.We are pleased to hear that you found our environment clean. However, we apologize for the dishes being a bit oily. We will further enhance our dishwashing procedures and supervision to ensure all dishes are thoroughly cleaned and oil-free.Additionally, we are sorry for the inconvenience caused by the lack of bathroom light. We will promptly check and rectify this issue to provide you with a more comfortable and convenient stay.Your feedback is important to us as it helps us to continually improve the quality of our services. We look forward to welcoming you back and strive to provide you with an improved experience.If you have any other suggestions or requirements, please feel free to contact us at any time.Thank you!
goid
Familieværelse
Overnattede i feb. 2024
Familie
15 anmeldelse
3.2/5
Slået op den 31. mar. 2024
standard
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your feedback regarding our standard room. We appreciate your input as it helps us to continuously improve our services and offerings.If you have any specific suggestions or areas where you believe we could enhance the guest experience, we would love to hear from you. Our goal is to ensure that all our guests have a comfortable and enjoyable stay with us.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
Svar fra overnatningssted: 感謝您的反饋!很高興您對**廚房用品的齊全、洗衣機的清潔度、洗衣液的質量**以及**乾濕分離的浴室**感到滿意。同時,寬敞的空間和可以眺望遠景的陽台也為您的住宿增添了舒適感。特別是**前面的小公園能讓孩子盡情玩耍**,聽到您的孩子喜歡這裏,我們也感到非常開心!😊 關於**地鐵口稍遠**的問題,我們理解您的感受,不過很高興南海快線為您的機場出行提供了便利。期待下次您能帶朋友一起來入住,再次享受愉快的旅程!歡迎隨時光臨!✨🎉
Svar fra overnatningssted: 非常抱歉給您帶來了這樣的不愉快體驗!我們對您提到的床蝨問題深表歉意,並對此高度重視。我們會立即安排專業的蟲害防治團隊對房間進行全面檢查和徹底清理,以確保類似情況不再發生。關於隔音問題和鐵路噪音,我們也會認真評估並嘗試改善。我們對您此次經歷中的不便再次深表歉意。感謝您提供反饋,這對我們改進服務和提升住宿質量非常重要。如您有進一步的意見或建議,請隨時與我們聯繫。希望未來能有機會為您提供更滿意的入住體驗!
Svar fra overnatningssted: 感謝您的反饋!很高興得知您的父母在我們酒店的入住體驗愉快。酒店位置便利,地鐵出行方便,適合家庭旅行需求。我們也很高興您對房間的清潔度和空間感到滿意。期待未來再次為您和家人提供舒適的住宿體驗!😊
StarCarft
Familieværelse
Overnattede i maj 2024
Familie
20 anmeldelse
5.0/5
Enestående
Slået op den 21. jul. 2024
房間夠大設施齊全 美中不足的話就是收到過一次詐騙郵件,還有個小小缺點就是不管的哪個地鐵站都有一丟丟遠差不多步行8-10分鐘是需要的但是站的選擇豐富 jr 南海 御堂筋 還有個堺筋線吧周邊有居民區超市離通天閣很近。還個缺點就是空調製冷方式感覺有點不人性化。倒數第二天我被凍感冒了
Oversæt
Svar fra overnatningssted: 感謝您詳細的反饋!非常高興您認為我們的房間足夠大並設施齊全。對於郵件詐騙的經歷,我們深感抱歉,我們將進一步加強安全措施以保護客人的個人訊息。關於地鐵站的步行距離,我們明白這可能會稍顯不便,但同時也為客人提供了多樣的交通選擇,希望能為您的出行增添便利。您提到的空調製冷方式和房間設施的不便,我們會認真考慮並尋找改進的方法。非常感謝您的反饋和補充,這對我們非常重要。期待能有機會再次為您提供更好的住宿體驗。祝您身體早日康復
Svar fra overnatningssted: 尊敬的客人,非常感謝您的寶貴反饋。我們很高興得知您對我們酒店的地理位置、整潔度和寬敞空間感到滿意。距離車站約10分鐘的步行路程確實很便利,特別是您提到的北出口方向指引。我們很高興您在連續住了五個晚上期間,尤其是在下雨天,能夠充分利用房間內的洗衣機和浴室冷暖風機,方便地烘乾浴室和衣物。我們也很高興聽到您對設備的新穎度和床的舒適度感到滿意。期待未來能再次歡迎您入住,併為您提供同樣愉快的住宿體驗。
Svar fra overnatningssted: 尊敬的客人,非常感謝您的寶貴反饋。我們很高興得知您對房間的兩張1.5米大床、洗衣機和微波爐感到滿意,同時對於入住過程中遇到的問題,我們深感抱歉。對於未能提前一天收到房間密碼的情況,我們深表歉意。我們將努力改進溝通流程,確保未來不再發生類似問題。對於沙發的清潔問題,我們會立即採取措施進行改善。此外,關於餐桌的安排,我們會考慮提供更適合的傢俱,以便客人更加舒適地用餐。對於浴巾數量和更換的問題,我們也會進行改進,提供更多的浴巾並優化更換服務。感謝您對交通便利性的認可。期待未來能再次歡迎您入住,併為您提供更好的入住體驗。
Svar fra overnatningssted: 尊敬的客人,非常感謝您的寶貴反饋。我們很高興得知您對房間的寬敞和乾淨感到滿意,並且喜歡我們的設施,包括沙發、茶几、廚房和兩張1.4米的雙人床。很高興聽到您能步行前往通天閣,並在路上發現了一家生鮮超市。能讓您在我們這裏實現“兩天的和牛自由”,我們感到非常榮幸。期待未來能再次歡迎您入住。