Elinotel Sermilia Resort

We are currently staying at the hotel. We are very satisfied with our room – it’s clean and spacious. The hotel itself is clean, and the pool and beaches are decent. However, don’t expect the level of service that should come with a five-star hotel – it is very poor. You will often encounter extremely unfriendly staff, especially in the restaurant. The restaurant is mostly run by young people who behave in a very rude and disrespectful manner toward guests. The tables are constantly full of dirty dishes and food, they don’t clear them in time, they’re not properly set, and you constantly have to ask for plates, cutlery, napkins, and glasses – and it’s the same every single day. This is extremely frustrating. The service is really weak, and the price on Booking for this period for a family of five is €4,500!! Unfortunately, we are not having a good experience.

5 -star hotel but with maximum 3-star services and facilities. You pay ultra all inclusive but the food ends in an hour. you have to ask for plates, forks, napkins. the snacks are the same sandwiches every day and maybe some fruit. Poor cleaning. uncomfortable sunbeds. Small beach but with sand. Nice for kids. They tax 100 euro for 5 star hotel/ week but nothing to do in this village. Lost in time. No sidewalks,you have nowhere to go for a walk.

On arriving the hotel looked stunning and the evening porter was really nice and extremely helpful. And that’s where it ends food absolutely awful cold only been here 3 days and wishing I could get flights home. The manageress feral children took over the pool running bombing next too people and if you said something totally rude, and obviously making a complaint fell on deaf ears, supposedly we have a superior room 409 however furnishing worn out shower filthy and could do with an update. Supposedly 5* and I understand a star down against England but I would put this 3 at the very best

Good relation of price and quality. This was our first travel to Greece and our friends recommended to go to Halkidiki. I went with my husband and 2 children of 8 and 10. We needed something budget-friendly, clean, and comfy, and not far from the beach. We had not much time and choice so we picked what was available for the period. We did our serch on the net and looked through several reviews. A dicent place with goiod service and friendly staff. It was an enjoyable week.

The only nice thing about this hotel are the rooms. They are spacious and renovated . Furniture is new and bed sheets and towels are changed every day. But here finishes everything nice that this hotel offers. After arriving at the hotel they rudely say that we cannot park next to the entrance we should park in the backyard parking. As there was not enough space, they told us to find something next to it as whole parking was full. However parking spot was enough only for few cars, and we need to park ion the ground under the pine trees. Receptionists are also very rude and not polite. Only women in bar next to reception and man in the rooftop bare are nice and professional. Beach has dark sand and also stones in the water. Every afternoon water in the sea was not clean at all . Swimming pool is veeery small there is a rule to have only 16 people in it. There is no entertainment for kids at all . Worst thing is the meal. Every meal same 3-5 kinds of sweets are offered and no one picks them up because too many insects standing on it.Tables are not cleaned at all just dishes are picked up. Bad food quality with poor variety. In every meal we were eating French fries because that was the only nice thing. Coffee and refreshments are also very cheap ones and very artificial. Do not waste your money here, we have been in 3 star hotels with much better conditions than this, self called 5 star awful hotel.

Currently staying at the hotel and extremely disappointed... The hotel is terrible, please avoid and do not make a mistake to book this hotel. It is definitely not a 5*, more like 3* or less. Rooms are probably the only positive aspect of the htl, food is terrible, no taste and no variety what so ever. Deserts are even worse, we had the same selection of deserts for the whole stay...When it comes to the drinks staff at the bar does not put alcohol in the cocktails and pulls lame answers (lies) that there is already rum in the lemon mix... The beach is dirty and not maintained at all... Overall an underaverage and expensive hotel that should not be advertised as a 5*.