The Point Hotel & Suites Universal

늦게 왔는데도 친절하게 잘 해주었습니다. 단지 높은층은 수압이 나쁘니 이점은 참고하심 될거같습니다. 가족여행에 적합합니다.

******* offered the filters that were incorrect. Smoking isnt permitted, which was a factor in where we decided to stay! Expedi definitely didn't mention the property was under construction. Nor that the poolside bar and restaurant is not open! Major disappointment!

There was a lot of construction I wish they had a bench to sit on outside of the front door to wait for our rides I also would have appreciated a small store in the lobby to purchase drinks we had to drive through all the construction to get a soda or a water Other then that the rooms were comfy and had everything we expected we would need

I would give the stay an overall 6. The room was nice. It felt like a mini apartment. We had a king room with a balcony. The room was a nice size with a door that closed it off from the living and bathroom area. The bathroom was nice and spacious. It had a small kitchenette with stove, frig, microwave, washer/dryer, and dishes/glasses. We were allowed to check in early with no additional fee. Now, what we didn’t like was there were no food options. The restaurant that was advertised was closed down. They did not offer breakfast of any kind The tiki bar at the pool was closed down. They said they were waiting on someone to get licensing. The pool needed cleaning. They said they cleaned it but we’re thinking the just did it with a net. It needs deep cleaning like draining and cleaned because it was dirty on the bottom. The hit tub had a greenish tint to it. It needs cleaning as well. They offer a pool table but you have to have quarters to use it. The room key was only to open your room door not the exterior doors. So we had to walk to the front to get in the building when we parked on the side. There is construction going on around it and in the area, be prepared to take an alternate route. At checkout, we were credited back the resort fee for the inconveniences. We would stay again but not now. They need to get the fore mentioned fixed and taken care of first.

The only place i stay when visiting Orlando. Definitely recommend if traveling with a family. Convenient in suite amenities like jacuzzi tub, and full kitchdn

Short staff hotel but we understand Hotel seems to be short staff and there is construction going around the hotel. We needed toilet paper. We was told there was only one person working and you have to come down to the front desk and get it. We needed a dollie for suit case and was told the same thing on the day of leaving. Also, if you had any hotel trash you had to the designated areas to throw your trash away. No room service. Also, there is a poolside bar but it was closed for our whole stay. However, the rooms are nice and they have a full size kitchen. Also upon coming back from a park all day the water was turned off. But it did come on about 30 minutes after we were there. I wish they would have text or email a heads up.