Holiday Inn Express & Suites Orlando Southeast

1. The window blinds could not be rolled down. Called front desk, waited for hours without seeing a maintenance person being sent over. Eventually the front desk person came but couldn’t fix the problem. We were offered to move to another room, and we moved. 2. Safety box had been locked when we checked into our room. Should have been unlocked after previous customer checked out.

S I love the chain of holiday Comfort suites but this one was so so. First checked in at 10pm. Took showers got up 6am left went to our event. Surprisingly at 3 pm still didnt have fresh towels went to desk said they would bring some 4 30 5 oclock still none so i went back said they were drying and they would bring some. Not to mention the hair dryer that was in the room sparked fire when you turn it on took to front desk manager (i guess that was who he was) brought brand new one to the room. Check out time still NO FRESH TOWELS.not to mention another guest hit my car and never said anything. Also the people above us either walk heavy or were stomping the floor till after 1130pm.

Everything was fine. Things that were noticed in the room that should be addressed were a crack in the ceiling that went across the room close to the window. Some bubbled paint (water) above toilet. Hair dryer didn’t work. Placement of shampoo/conditioner/body wash should be moved to side wall. Having to sit to take shower due to disability- the dispenser is in back of you and is difficult to get to. Overall, the stay was fine. The provided breakfast was adequate. It would be nice to have a microwave handy to warm items.