Grand Hotel Orlando at Universal Blvd

Nice experience with shuttle service to Universal studios Orlando

I was travelling with my family and this is the worst hotel. No cleanliness whatsoever!!! The bathtub had red ants and i complained in the front desk and they suggested to call housekeeping to WASH THE ANTS AWAY. I mean thats the solution they gave me. Finally i changed the room and the other room was ant free. You get what you pay for, stay here ONLY IF YOU DONT HAVE ANOTHER CHOICE. They trick you by asking you to pay 30.5USD per room other than the 50USD you booked the room for so you’re not saving that much. The breakfast is horrible and don’t drink the orange juice its colored water.

TV, phone not working. Breakfast served people don’t care about food, cleanliness. served expired milk in breakfast. Not many varieties in breakfast. They don’t clean bedsheets and cover.hairs are everywhere ,even replacement towels also comes with lots of hairs means they don’t do laundry properly. They don’t replace bedsheets they just organize properly so when person came back in the evening they feel like they replaced everything and cleaned but actually they didn’t replace anything. They charged $20 per day for amenities but I don’t think I utilize Any which they provide.they didn’t provide anything which can be used.they didn’t provide basic stuffs.its good for only location though.

Was clean , located in a great spot , and a good price . Perfect for what i needed , no complaints

Biggest complaint that the tub was so slippery that my wife fell down and I had to help her get out of the tub

Check in was poor. The front desk didn't tell me I was on the fourth floor. So I went to a different level. Key didn't work twice. The I ended up being on the fourth floor. Elevators were broken. All of them. Then I was charged a fee for stuff they supply in the room. That was literally shampoo. No coffee or tea. No machine.