Zion Ponderosa Ranch Resort

很喜歡這裏，體驗很好，服務也很好

非常棒 還會再來

The property/cabins are great. The staff was mostly really, really disinterested in the guests. They rarely even greeted us without us saying “Hi” first. The standout exception was the young brazilian lady at the ice cream shop whi was really friendly and helpful to all. Front desk, restaurant, pool, and outdoor shop couldn’t be bothered to even look up when people walked in. It’s sad, because it’s a great place, and it was if noone had ever trained them on customer service basics.

Needs good housekeeping Well upon a fabulous check in we were met with a room that was so dirty it turned ur socks black within minutes..the bathroom had long black hairs all over the shower and floor..I had to hose down the shower and give it a scrub before showering myself with flip flops on.it was gross..

Overall we had a great time! The Glamping tent was a little ran down. But the front check in told us as we checked in not an email prior to our arrival that open was was not allowed during this time per fire Marshall I asked how long had this been in effect she stated 2 wks. So we had purchased all this food, fire wood and etc just to be told as we checked in we couldn’t use our fire pit or bbq grill and it was propane only. Luckily I had brought a griddle for breakfast that we had to use to cook all our food. But no power source close to the outside of our tent. The power source was in the middle of our tent and the neighbors so while cooking we were half on their property. Tents are way too close I could hear our neighbors conversation while in our tent. No parking next to our tent but within close distance. It was very hot in the tent during the day but really cold at night. Front check in staff also didn’t give us much information as to when I heard someone else getting checked in they told them the schedule of what was going to be going on such as roasting marshmallows etc. minus the few cons we had our family had a great time and we really enjoyed ourselves and the amenities here. We will definitely be staying here again in the future. Thank ponderosa ranch! All other staff was amazing and very helpful. Stargazing that they offer was well worth it and really amazing!

Beautiful cabin. Other than one of the showers not working well, very nice facility. Enjoyed the many options for recreation.